Director, Development Operations and Systems

Remote-based in the US

Overview

Job Summary

The Director manages the Senior Development Manager, whose own responsibilities are expanding in parallel toward revenue reconciliation and financial operations leadership, alongside Salesforce and broader system architecture support and execution. Both roles are complementary, with the Director leading building and implementation of the systems, and the Senior Manager deepening the data discipline that runs through them. 
 

Key Responsibilities

Salesforce CRM Architecture and Data Integrity

In partnership with the Senior Director of Development, execution support of the Senior Development Manager and contracted Data Entry support, and in coordination with the organization’s Digital & Data team.

• Lead a comprehensive assessment, cleanup, and rebuild (where needed) of GoodPower’s Salesforce instance including: data hygiene, deduplication, object, field and layout architecture, record types, permissions, and reporting structures across affiliated entities. 
• Establish Salesforce as the single source of truth for donor records, pipeline management, and revenue forecasting—aiming for the adoption and implementation by fundraising leadership.
• Design and maintain Salesforce dashboards and reports that give development leadership, the CEO’s Office, and the Finance team real-time visibility into pipeline health, projections, and revenue-to-goal.
• Own Salesforce configuration and its integrations with fundraising, email, and funder research tools; manage implementation partners and consultants as needed.
• Set and enforce data entry standards, naming conventions, and coding practices that keep records accurate, consistent, and reportable across entities.
• Serve as the development team’s primary liaison to IT, data, and technology colleagues on shared systems and integrations.

Moves Management

In service to the team’s frontline fundraisers, with execution support of the entire team.

• Build and operationalize a moves management system in Salesforce and/or Jira—task-based cultivation tracking, stage definitions, next-action accountability, dashboard performance tracking, and recurring portfolio reviews. This role owns making the system/workflow live, adopted by the team, and sustained.
• Partner with the CEO’s Office (Executive Assistant and Managing Director) to execute CEO fundraising coordination: moves management, pipeline expansion, follow-through tracking, and data capture on the organization’s highest-value relationships.
• Work with development leadership on portfolio segmentation, prospect research workflows, and pipeline review cadence.

System and Tech Tool Adoption

In close collaboration with the Senior Development Manager.

• Lead the development team’s adoption of Jira and Confluence—implement the Salesforce Jira connector in collaboration with the Data team, build the project tracking and documentation architecture, and drive the change management required for sustained uptake.
• Serve as an internal change agent for systems adoption, meeting the team’s fundraisers where they are and designing workflows that will be sustainable.
• Ensure alignment with the Senior Development Manager’s development system training and SOP documentation scope of work.

Contracts, Invoicing, and Compliance Systems

With strategic leadership from the Senior Director of Development and close collaboration with the Senior Development Manager.

• Build and maintain a system for tracking business development invoicing, contracting, and compliance across GoodPower’s growing portfolio of vended services agreements.
• Work closely with the Senior Development Director and Senior Development Manager who act as lead contacts for Finance, compliance, and program teams on executing contract lifecycle tracking, invoicing detail, and deliverable compliance.

Qualifications

This description reflects GoodPower’s assignment of essential functions; it does not restrict the tasks that may be assigned. GoodPower retains the right to change or assign other duties to this position at any time. Employees must be able to perform the essential functions of the position satisfactorily. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. GoodPower has a zero-tolerance standard for abuse and inappropriate behavior by staff members.

Compensation, Benefits, and Perks

• Annual salary range: $130,000 - $150,000 commensurate with experience
• Medical, dental, and vision insurance with employee and dependent premiums paid at 95-100% by GoodPower.
• 2-4 weeks of paid vacation annually, depending on seniority
• 13 paid holidays and 2 floating holidays
• 2 weeks of US office closure 
• 10 days of paid sick leave annually.
• 403(b) with 3% employer contribution/match.
• Charitable giving: 1:1 match for charitable contributions ($250 per year), plus 2 paid days off for volunteering.
• Education reimbursement up to $1,500 per year.
• Healthcare Flexible Spending Account (FSA) and Health Savings options
• Stipend of $200/month (for cell phone, wellness expenses, etc.)
• 8 weeks of paid sabbatical after 5 years of employment
• 8 weeks of paid parental leave

GoodPower offers competitive compensation and benefits packages to employees around the world. Because we operate in multiple countries, benefits will vary based on local laws, regulations, customary practices, and organizational policies applicable in each location.

Diversity, Equity, and Inclusion Statement

GoodPower is an equal-opportunity employer that highly values diversity, equity, and inclusion and views the climate crisis as a social justice crisis. 

People who identify as Black, Indigenous, and People of Color (BIPOC), people who experience gender oppression, people with disabilities, and people who identify as members of the LGBTQIA+ community are particularly encouraged to apply.  

GoodPower is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, GoodPower will provide reasonable accommodations to qualified individuals with disabilities who need an accommodation to perform the essential functions of the position. If you require a reasonable accommodation during the application or employment process, please contact hr@goodpower.org

Automated Application Review Disclosure

To help us process high volumes of applications fairly and efficiently, GoodPower utilizes Automated Employment Decision Tools (AEDTs). These tools scan, evaluate, and rank candidate resumes based on how closely their skills, experience, and qualifications match the core requirements of this job posting.

• Data Privacy: Your resume data will only be processed for this specific application and will be handled securely in accordance with our Privacy Policy.
• Human Oversight: Final hiring decisions are always made by a human recruiter or hiring manager.

By submitting an application, you consent to the use of automated tools to review and assess your application materials for this position.