Senior Maintenance Technician

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

The Senior Maintenance Technician is a highly skilled, experienced professional responsible for advanced maintenance, troubleshooting, and repair of complex building systems, including HVAC, boilers, water heaters, plumbing, electrical systems, and central plant operations. Working closely with the Facilities Director and Manager, the Senior Maintenance Technician provides functional guidance to Maintenance Technicians to support a more effective preventive maintenance strategy and serves as a subject-matter expert to reduce vendor reliance, extend asset life cycles, and improve operational reliability. The Senior Maintenance Technician plays a critical role in delivering high-quality customer service to residents and internal stakeholders through clear communication, professionalism, and responsiveness.

The pay starts at $31.50/hr

The hours for this role are 8am-4pm, Monday-Friday

Advanced Technical & Mechanical Responsibilities

• Partners with management and other team members perform diagnostics, troubleshooting, and repair of HVAC systems, boilers, water heaters, pumps, motors, valves, controls, and associated mechanical equipment.
• Applies advanced skills and experience to maintenance and operational support for central plant systems, including boilers, domestic hot water systems, circulation systems, and mechanical rooms.
• Performs skilled electrical troubleshooting and repairs involving circuits, panels, motors, controls, lighting, and equipment.
• Conducts complex plumbing repairs including domestic water, drainage, fixtures, valves, piping, and related systems.

Preventive Maintenance & Asset Management

• Leads and executes planned preventive maintenance (PM) programs for major building systems and life-safety equipment.
• Ensures proper upkeep of critical assets to reduce emergency repairs, downtime, and costly vendor interventions.
• Maintains accurate maintenance records.

Team Support

• Assists with on-the-job training, skills development, and knowledge transfer to raise team capability.
• Serves as a lead technician on complex repairs and special projects.
• Promotes a culture of safety, accountability, teamwork, and continuous improvement.

Customer Service & Communication

• Demonstrates exceptional customer service when interacting with residents/family members, team members, and visitors.
• Communicates clearly and professionally regarding maintenance issues, repair timelines, and resolution status.
• Responds effectively to service requests with a proactive, solutions-focused approach.

Compliance, Safety & Operations

• Ensures compliance with safety standards, fire and life-safety systems, and applicable regulations.
• Responds to after-hours or emergency maintenance issues as required.
• Performs snow and ice removal and other seasonal duties as needed.

Other Expectations

• Abides by and enforce departmental, personnel, and company policies and procedures including written reports, documentation, and tracking of data/information.
• Demonstrates knowledge of and commitment to Goodwin Living’s values and CARES attributes.
• Takes responsibility for personal growth and learning.
• Performs additional job duties as assigned and directed.

Required Experience & Skills:

· At least 5 years of progressive facilities maintenance experience required in healthcare or senior living setting including direct hands-on experience with:

• Mechanical HVAC systems, boilers and domestic hot water systems, pumps, motors, valves, and controls, plumbing and electrical systems
• Must have a valid driver’s license with an insurable driving record.
• Ability to respond to emergency or on-call maintenance needs as required.
• Proven ability to effectively troubleshoot complex building systems.
• Strong preventive maintenance mindset focused on asset protection and reliability.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently, prioritize tasks, and exercise sound judgment.

Certifications:

• HVAC Certification - required
• Boiler Operator License – required
• Electrical or Mechanical Trade Certification – highly preferred
• EPA Universal Certification - preferred

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.