Senior Manager, Accounts Receivable and Revenue Control

Goodwin is building the operating and financial infrastructure for private aviation.  In private aviation, brokers work directly with clients to plan trips, while operators own and fly the aircraft. Goodwin powers the workflows that connect the two every day. Our platform processes complex charter transactions, taking brokers and operators from booking through trip execution, payment, reconciliation, and settlement. 

Volume is high and trips change in real time. A single transaction can carry base charter cost, federal excise tax, commissions, payment fees, incidentals, post-trip adjustments, refunds, and credits. In a fast-moving, margin-sensitive business, collecting what we are owed is core to the ability to scale. 

We are founder-led, move quickly, and expect people to own outcomes rather than complete tasks. 

As Goodwin grows, so does the volume and complexity of the transactions flowing through our platform. Every trip we support results in invoices, payments, commissions, taxes, adjustments, credits, and reconciliations. You will own every dollar owed to Goodwin from the moment it becomes billable until it is collect, applied, disputed, credited, or written off. 

This isn’t a passive collections role. Success is not measured in statements sent. It’s measured in cash collected, disputes resolved, accounts reconciled, and receivables reporting leadership can trust.

You will work directly with brokers, operators, Operations, Account Management, Product, and Finance to resolve trip-level balances. You need to be comfortable picking up the phone, getting a payment commitment, reconstructing account activity, pushing back on unsupported disputes, and escalating credit risk. 

This role starts as a senior individual contributor role. You will personally handle collections while building the process, controls, and reporting that support a larget revenue control function as we grow.

• 5+ years of experience owning complex accounts receivable and revenue operations in a high-growth B2B environment
• Personal ownership of a significant, high-volume receivables portfolio
• A track record of partnering with customers and internal teams to resolve complex billing, payment, and reconciliation challenges
• Strong accounting fundamentals: invoicing, cash application, credit memos, reconciliation, bad debt, GL
• Advanced Excel and hands-on experience with NetSuite or a comparable ERP
• The ability to work transaction-level data and find the source of a discrepancy
• Confidence speaking directly with business owners and senior customer executives
• Sound commercial judgment about when to push, when to negotiate, when to pull in the relationship owner, and when to recommend a credit hold
• Comfort operating where systems and processes are still being built
• Availability to work in-office 3 times a week
• Work authorization in the United States without the need for employer sponsorship now or in the future

• Experience in private aviation, freight brokerage, logistics, transportation, travel, payments, fintech, or another transaction-heavy service business
• Experience standing up an AR or revenue control function rather than inheriting one

A CPA is not required. This role suits an experienced revenue control operator better than a technical accountant who has never personally owned customer collections.