Senior Product Manager, Core Client Experience

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

As a Senior Product Manager for Core Client Experience at Grow, you’ll be at the heart of defining product direction, prioritizing work that drives measurable outcomes, and influencing product culture across the organization.

Getting a client to book their first therapy appointment is only the beginning of the journey — to have a meaningful impact on Clients’ lives we need to make sure they have a great ongoing experience helping them navigate their experience while in care and form a meaningful connection with their provider.

We're looking for a Senior Product Manager to lead our Core Client Experience team, which is responsible for ensuring every client has an experience with Grow while in care that is effective and delightful. This is one of the highest-impact product areas at Grow by setting the standard for a consumer-grade experience in healthcare.

You'll own the end-to-end experience for our Client portal, how they manage their ongoing care and get to resources where Grow can help. You’ll also work to make sure that our product effectively serves different segments of Clients equally from children to adults, individuals to couples and those seeking talk therapy or medication management.