Enrollment Specialist (LA)

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.

The Enrollment Specialist conducts face-to-face and virtual enrollments to consumers who will receive financial management services that support them in the self-direction model of care and serves as an advocate and promoter of self-direction by educating consumers and facilitating the consumer’s understanding of self-direction.

• →Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
• →Ensures enrollment documents are complete and accurate.
• →Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.
• →Maintains confidentiality and HIPAA compliance.
• →Upholds company values and mission.
• →Other duties as assigned.

• Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.
• Will consider candidates with experience relevant to the position.

• 1 year of experience in a related field
• Strong oral and written communication skills
• Personal computer skills, specifically Microsoft Office products
• Knowledge of principles and processes for providing customer service
• Strong ability to participate in a highly effective team
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

• Work is performed in a remote office setting as well as community-based settings.
• Frequent travel is required.
• Personal Protective Equipment (PPE) required for face-to-face meetings.

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.