ERP Support (Microsoft Dynamics 365)

System Administration & Maintenance Ensuring the availability and performance of the ERP system. Performing routine health checks and monitoring. Regular backups and disaster recovery planning. Applying system patches, updates, and security fixes. Maintaining integrations with other business applications. Full automation of the system to ensure generation of MIS from the system. Ensuring full implementation of inventory and manufacturing module to obtain stock valuation from the system and overseeing the accuracy thereafter post implementation. Ensuring full implementation of Fixed Asset Register module in the system. Ensuring implementation of payments and receivables modules for credit period, credit limit and reconciliation. Implementation of system generated Banak reconciliation. Implementation of Power BI once the full implementation of all modules are done. Functional & Technical Supporting key business modules (Finance, HR, Procurement, Inventory, etc.). Assisting with reporting and data extraction. Debugging and fixing ERP application issues. Implementation of new functionality or customization in any of the above mentioned modules. Development of any kind in the system Data entry to the system of any kind Financial / IT Audit support / Year end closing Hardware and infrastructure support The scope includes Troubleshooting and issue resolution Application support and maintenance Performance monitoring and optimization User training and knowledge transfer System upgrades and patch management Handle day-to-day support on ERP issues related to different operations and processes in Finance, Purchase, and Sales etc. Handle responsibilities related to different change management processes. Troubleshoot and resolve application related incidents and problems. Provide Knowledge sharing and corrective actions for end users. Application included. D365 Finance & Operation Bugs fixing Managing Changes and enhancements Requirements Qualifications:- Bachelor’s Degree (Preferred Fields) Information Technology (IT) Computer Science Business Information Systems Software Engineering Certifications (Optional but Beneficial) Oracle ERP Cloud Certification Microsoft Dynamics 365 Certification Experience Experience in Microsoft Dynamics 365 from 3 to 5 years