Operation Support Associate

United States·Fairfaxmid

OtherSupport Associate

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Quick Summary

Key Responsibilities

Store Operations Management – Product stock and inventory management, review and ordering of sales items, analysis of popular/non-popular products, inspection of store operation standards (SOP),

Technical Tools

OtherSupport Associate

Responsibilities

~1 min read

→Store Operations Management – Product stock and inventory management, review and ordering of sales items, analysis of popular/non-popular products, inspection of store operation standards (SOP), and maintenance of service quality
→Sales & Performance Analysis – Weekly/monthly analysis of sales trends by store and proposal of improvement strategies, review of promotional and new product sales performance
→Visual & Product Display Management – Application of VM (Visual Merchandising) standards, new product launching, and management of seasonal/event displays
→On-site Staffing & Communication – Management of store staff attendance and practical training, responding to on-site issues (inventory errors, POS/equipment problems, etc.), smooth operational communication between headquarters and stores
→Regional Store Rounds – Regular visits and comprehensive inspections of stores in the assigned region, diagnosis of store environment and operational status
→Assigned Stores: Burke, Centreville, Ellicott City, Frederick, Fairfax, Herndon – MD/VA H Mart stores, Character division sales management

Requirements

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2+ years of experience in retail MD, store management, or character/variety stores
Business-level proficiency in Korean and English
Valid driver's license and ability to drive own vehicle (required)

What We Offer

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Health/Dental/Vision Insurance: Employees who have worked for over 60 days and at least 30 hours per week will be eligible
FSA & DCFSA Program Employees who have worked for over 60 days and at least 30 hours per week, and who are enrolled in the health insurance will be eligible
EAP (Employee Assistance Program)
PSL (Paid Sick Leave): May vary by state laws
401(k) Retirement Plan: Employees who have worked for 1 year, over 1,000 hours, and attainment age 21 will be eligible
BTA (Business Travel Accident Insurance)
Smart card: earn additional 4 points to the standard $1 = 1 point