Claims Supervisor

United States·Los Angelesmid

OtherSupervisor

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Key Responsibilities

Recruit, train, and supervise a team of Personal Auto Claims Adjusters. Provide guidance and mentorship to claims adjusters,

Technical Tools

OtherSupervisor

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→Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
→Provide guidance and mentorship to claims adjusters, ensuring they meet performance goals and deliver exceptional customer service.
→Monitor claim files for accuracy, compliance, and adherence to company policies and regulatory requirements.
→Collaborate with other departments to streamline processes and enhance the overall claims experience.
→Handle complex or escalated claims and ensure fair and efficient settlements.
→Stay current with industry trends, best practices, and changes in insurance regulations.
→Prepare reports and present claim-related data to management.

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Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.
Minimum of 3 years of experience in claims supervision, with a strong background in Personal Auto claims with an Insurance Carrier or Third-Party Administrator.
Litigated claims handling a plus.
Proven leadership and team management skills.
Excellent communication and interpersonal skills.
Excellent writing skills.
Knowledge of insurance regulations and industry standards.
Detail-oriented with strong analytical and problem-solving abilities.
Proficient in using claims management software and Microsoft Office Suite.
Bachelor's degree in a related field is preferred but not required.