Power Rental Coordinator

Rancho Bernardomid

OtherCoordinator

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Quick Summary

Overview

We Build Better Communities Be Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental,

Technical Tools

OtherCoordinator

What We Offer

~2 min read

✓Assists customers with all equipment needs.

✓Schedules all deliveries and pickups.

✓Initiates all rental contracts and processes all paperwork including packing slips, BOL and shipping contacts, etc.

✓Bills rental invoices upon return of equipment and processes all vendor and internal invoices.

✓Assists customers with equipment service needs.

✓Negotiates rental rates with customers and confirms appropriate information is entered prior to billing.

✓Keeps phone log of all incoming calls.

✓Maintains and updates all rental contract files.

✓Handles total responsibility for shipping & delivery of units to customers to correct locations and in a timely manner as well as to and from tradeshows and other events.

✓Processes all AR/AP administrative duties for department, processes invoices for Sales, New, Used and Loadbanks department equipment.

✓Updates rental Calendar and ensures available equipment is ready to go for customers.

✓Contacts customers regarding free trainings and follows up with customer appreciation and Rental Rewards program.

✓Ensures all deposit policies and procedures are being followed. May handle cash and cashiering responsibilities with rental customers.

✓Responsible for collection of payment when customer is a “cash” customer.

✓Returns equipment, issues credit and handles additional billing as needed.

✓With the approval by the Rental Supervisor, advises and bills the customer for the cost of repair for machine damage.

✓Works Hand-In-Hand with Shop Supervisor to coordinate Service schedules on Long Term rentals.

✓Assists in Inventory Coordination.

✓Work with Yard Coordinator on Equipment Registrations, CARB permits, & Equipment Check-ins.

✓Handles other administrative duties including travel arrangements, hotel accommodations and transportation.

✓Any other function your manager deems necessary

Must have 2 years general office experience.
PC skills required.
Must possess strong customer service skills and ability to multi-task efficiently and effectively preferred.
Must have a valid Class C Driver’s License with a good driving record.

Walking and moving about on foot often up and down stairs.
Handling: Seizes, helps or works with hands.
Lifting: Raises or lowers miscellaneous paperwork.
Reaching: Extends hands and arms in any direction.
Stooping: Bends body downward and forward by bending at knees or waist.
Standing: Remains in standing position, if required to perform various functions of the job.
Vision: Read paperwork, employment files and records on the computer.
Talking: Communications by phone and in person.
Sitting: Sits at desk. Sits for long periods of time.

Noise: Works in conditions with constant or intermittent noise.
Temp/Weather: Works in an office environment.