Contracts Administrator

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.  

Our Manila and Cebu, Philippines Team is growing and we're looking for an experienced Contracts Administrator to join our Helpware team.

The Contract Administrator supports the administration and execution of contracts by managing contract intake, preparing documents using approved templates, maintaining contract records, coordinating signature workflows, tracking deadlines, and providing status reporting. This role ensures contracts move efficiently through their lifecycle, maintains accurate documentation and version control, and serves as a key liaison between internal stakeholders, Legal, Revenue Operations, and Accounting while supporting process consistency and compliance.

• Bachelor's degree in Business Administration, Legal Management, Paralegal Studies, Finance, or a related field preferred.

• 2+ years of experience in contract administration, legal operations, document management, sales operations, or a related administrative role.

• Experience coordinating contract workflows, approvals, and document execution processes.

• Proficiency with Microsoft Office Suite, particularly Word, Excel, Outlook, and SharePoint.

• Experience using DocuSign or similar electronic signature platforms.

• Strong organizational skills with the ability to manage multiple priorities and deadlines.

• Exceptional attention to detail and accuracy in document preparation, data entry, and record maintenance.

• Strong written and verbal communication skills with the ability to work effectively across teams.

• Ability to maintain confidentiality and handle sensitive business information with discretion.

• Demonstrated ability to follow established processes, checklists, and compliance requirements.

• Experience with contract management systems (CMS), CRM platforms, or workflow tracking tools is a plus.

• Continuous improvement mindset with the ability to identify and implement process efficiencies.