Senior Manager, Campus Life

This is a role for someone who wants to run a physical, people-facing operation personally, not manage it from a dashboard. You lead by being visible on campus, known by residents and colleagues, and trusted by a small team to make good calls without needing everything spelled out.

Janelia Research Campus recruits some of the best scientific talent in the world. Housing and transportation are often the first things a new resident experiences. Campus Life makes that experience effortless, remarkable, and personal, and as Janelia grows, this team's work becomes more visible, not less.

You will direct Campus Life operations across housing, shuttle service, resident and community events, and the art and furniture that shape how campus feels. You will partner across Facilities, Campus Operations, and outside vendors to keep services running smoothly, and you will step in personally when a resident situation gets complicated.

You will also sit on the Campus Operations leadership team, bringing operational insight and analysis to strategic decisions, and represent Campus Life in cross-campus planning.

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• Experience with lease administration, compliance, or property management systems.

• Comfortable with AI tools: streamlining vendor and purchasing workflows, organizing data, or automating routine tasks. No deep expertise required.

This role is based on Janelia Research Campus in Ashburn, Virginia, on-site given the nature of the work. You will report to the Chief of Campus Operations. We are looking for a bachelor's degree (a master's is preferred) and 5+ years of operations or hospitality management experience, ideally including residential, property, or housing operations.

Remaining in a normal seated or standing position for extended periods of time; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about workspace. The position requires mobility, including the ability to move materials weighing up to several pounds (such as a laptop computer or tablet).

Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis.

This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word “may,” the Essential Duties and Responsibilities described above are “essential functions” of the job, as defined by the Americans with Disabilities Act.

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