Event Assistant

At High Spirits Hospitality, we don’t just host events—we create unforgettable experiences. What began in a garage as a small bartending business has evolved into a powerhouse of hospitality brands, including Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. With 40 full-time and over 100 part-time team members, we produce more than 1,000 events a year—and we’re just getting started.

We believe in delivering exceptional customer service and building a team culture that’s nothing short of REMARKABLE.

We are...

Our Event Assistant is an entry-level, growth-focused hybrid role that blends event planning support, operational ownership, and event-day venue leadership. Each Event Assistant is assigned a primary area of responsibility for approximately 20–25 hours per week, while using the rest of the time for event shifts and contributing to general operations support. Every 6 months, team members rotate into a new area so they can build experience across client communication, systems, staffing, event readiness, and equipment preparedness. This role is designed for someone who wants to learn the industry from multiple angles and grow into future opportunities in event planning, sales, operations, or venue management.

• Own a designated rotation area for 6 months and complete that work with accuracy, urgency, and follow-through.

• Own polished event-day execution on assigned shifts by helping manage the venue, supervise staff, support clients and vendors, and maintain company standards.

• Own general operations support outside your rotation area when needed, including teamwork across departments, special projects, and venue readiness tasks.

• Own your growth by learning multiple sides of the business and building readiness for advancement as higher-level roles become available.

• Lead assigned venue shifts from setup through breakdown, supervising staff, overseeing front-of-house flow, and helping ensure events run smoothly, safely, and to company standards.

• Serve as the primary on-site point of contact for clients, guests, vendors, and contractors, responding calmly and professionally to changing needs, operational issues, and event concerns.

• Monitor vendors, contractors, and staff for safety violations and compliance concerns—particularly in food service, alcohol service, and life safety areas—and address or escalate issues promptly.

• Complete physical event work, including setup, breakdown, resets, and cleaning tasks, while staying attentive, flexible, and responsive throughout the event.

• Take ownership of assigned work, follow through on commitments, and communicate proactively when support or clarification is needed.

• Represent High Spirits Hospitality with professionalism and reflect our brand values in your work, communication, decision-making, and service to others.

• Communicate quickly and professionally with clients, guests, teammates, vendors, and partners, recognizing that some work-related communication may occur after hours due to the event-based nature of our business.

• Handle client, vendor, and employee concerns with professionalism, sound judgment, and timely escalation when needed.

• Support a positive, inclusive, and accountable work environment that aligns with our company culture and standards.

• Be dependable, solutions-focused, and adaptable as business needs, priorities, and event conditions change.

• Use company technology, communication platforms, and digital systems consistently, accurately, and responsibly to complete your work and stay informed.

• Submit digital documents, reports, checklists, receipts, and other required records accurately and on time.

• Attend required company meetings, trainings, and check-ins as scheduled, and come prepared to actively participate.

• Stay well-versed in company offerings, policies, safety standards, and service expectations, and follow updates as they are communicated.

• Handle company, client, and employee information with professionalism, discretion, and appropriate confidentiality.

• Follow all applicable laws, licensing requirements, and company procedures related to your work, including safety, sanitation, alcohol service, and workplace conduct standards.

• Use company property, equipment, and workspaces responsibly and help maintain them in clean, organized, working condition.

• Support alcohol service or alcohol-related event duties as needed, in accordance with company policy and applicable law.

• Maintain a professional appearance and present yourself in a way that reflects our hospitality standards and brand.

• Perform other duties and support additional shifts or assignments as needed based on business needs.

This role combines a recurring responsibility area with event-based venue work. Each Event Assistant typically owns one designated rotation area for approximately 20–25 hours per week of administrative work, while also working event shifts and supporting general operations as needed. Rotation assignments are expected to change about every 6 months so team members can gain experience in other areas of the company.

Because event schedules vary week to week, flexibility is essential. Evening and weekend work will be a regular part of the role, and event volume is seasonal, with peak periods typically occurring March-May and September-December. This position is intended to create a strong foundation for promotion opportunities as planning, sales, operations, and venue leadership roles open up.

• Assigned rotation work is completed accurately, on time, and with strong follow-through.

• Venue shifts are managed professionally, with strong attention to guest experience, safety, and execution.

• Team members demonstrate growing knowledge across multiple departments and become more capable each rotation.

• Problems are identified early, communicated clearly, and handled with maturity, urgency, and teamwork.

• The role develops a reliable internal pipeline for future advancement into planning, sales, operations, or management positions.

We are committed to developing our team members and creating clear opportunities for growth. Each position includes a customized Career Road Map that outlines the skills, experience, and performance standards needed to advance. We want every team member to understand what growth can look like here—and exactly what it takes to earn it. The natural progression for this role is to grow into an Event Specialist, Operations Coordinator, or sales position, though opportunities in other roles or departments may also be available based on business needs and individual strengths.