Pricing & Packaging Lead

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

We're hiring our first dedicated Pricing & Packaging Lead. This is a senior individual contributor role for someone who wants to own how Hightouch monetizes, not administer a rate card someone else set.

Hightouch has grown from 10 to 100 account executives in under two years, and the product has diversified well beyond its Reverse ETL origins: Customer Studio, Identity Resolution, Journeys, Event Collection and Real-Time Audiences, Match Booster, and a fast-expanding set of AI products with a base + consumption pricing profile. Each launched with its own pricing logic, and the frameworks that got us here won't get us to the next stage. We need a central lead who owns the whole picture, from strategy through the systems that make it real, and who is in the room with our Co-CEOs, CRO, CFO, and product leaders as new pricing gets designed.

This role reports to our Head of Revenue Operations and sits alongside the Deal Desk Lead. Deal Desk owns the transaction: structuring, approvals, and quote accuracy on individual deals. You own the frameworks Deal Desk enforces, and you'll partner with Deal Desk and our front-line sales managers (AEMs) on the largest deals. You'll be hands-on-keyboard from day one and are expected to be a builder and scaler.

Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.

E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)