Compounding Lab Manager

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

Reporting to the Head Compounding Pharmacist, the Compounding Lab Manager will be responsible for daily operations within the compounding labs in the pharmacy. You will support the scale-up of growing compounding capabilities, as well as acting as a stakeholder in the development of new compounded treatments. You will strive to maximize quality and patient safety while dispensing medication in accordance with federal and state pharmacy regulations.

• Directly manage all activities within the compounding labs, from setup through production and to cleaning of equipment and labs.

• Direct supervision of the compounding technicians and lab assistants

• Support technicians in the production of compounds across all labs, helping to troubleshoot issues as they arise and maintain quality standards of each run.

• Maintain a safety-first mindset and ensure precautions are taken in all compounding activities within the lab, including when working with hazardous chemicals in accordance with USP <800> and applicable laws

• Ensure critical workflows and checks are completed each day for all compounds produced

• Staff the non-sterile laboratories as needed with the highest level of competency

• Plans, organizes and directs the development of compounding initiatives

• Create project plans for rollout and execution of new compounding initiatives.

• Coordinate with the pharmacy technician manager for personnel development and labor planning efforts.

• Develop training materials and other knowledge assessment verifications

• Maintain study protocols and data relevant to compounded non-sterile products

• Review/Revise/Create Standard Operating Procedures (SOPs)

• Understand Pharmacy Standards of Practice

• Pharmacy Technician Certification in OH required

• Must be Familiar with USP chapters 795 and 800

• Experience working in a compounding pharmacy required

• Familiarity with Computer Rx pharmacy software

• Familiarity with pharmacy and in particular compounding SOPs

• Possess the ability to teach and train the pharmacy staff

• Fluent in pharmacy operating systems

• Highly organized and detail-oriented

• Must be able to communicate clearly, professionally and effectively with staff and management

• Inventory management, independently lead projects, software training, and support

• Effective time management skills and a sense of urgency.

• Ability to multitask in a stressful environment.

• Good problem-solving abilities, ability to focus in a busy environment, and high attention to detail.

• Excellent communication and customer service skills.