AR Reconciliation & Deductions Specialist

Kayana is a talent agency that connects Filipino Remote Professionals with global companies that operate within real systems and value disciplined execution. These are long-term professional roles—not gig work. Our partners build structured teams where accountability, clear communication, and operational discipline matter.

Core Responsibilities
Return & Deduction Reconciliation
Manage reconciliation of returned goods and related customer deductions.
Responsibilities include:
Reconciling high-volume return transactions and credit activity
Matching issued credits against customer deductions
Investigating discrepancies when credits do not align with deductions
Identifying root causes of short payments or mismatched transactions
Collaborating with internal teams to resolve account variances
Ensuring reconciled transactions properly clear within the ERP system

Payment Processing Support
Assist with payment processing and backlog reduction when required.
Responsibilities include:
Processing credit card payments within the ERP system
Applying and posting customer payments accurately
Assisting with refund and repayment processing
Supporting backlog cleanup during system transitions or workflow changes

Account Cleanup & Aging Management
Maintain accurate accounts receivable balances and reduce aging accounts.
Responsibilities include:
Reviewing aging reports and identifying accounts requiring attention
Cleaning up historical AR balances and discrepancies
Supporting structured collection efforts when necessary
Monitoring open return balances and ensuring accounts remain accurate

Documentation & Compliance Support
Maintain organized financial documentation that supports audit readiness.
Responsibilities include:
Maintaining documentation related to AR transactions and adjustments
Collecting and managing tax exemption certificates
Supporting standardized documentation practices
Assisting with process improvements related to AR record-keeping

Tools & Systems
ERP System
Experience with ERP systems is preferred
Training will be provided for the company’s ERP platform

Data & Reporting
Strong Excel proficiency required, including:
Data sorting and filtering
VLOOKUPs or equivalent lookup functions
Data comparison and reconciliation

Qualifications & Experience
2+ years of experience in Accounts Receivable, accounting, or a high-volume financial operations environment
Strong Excel skills required
Experience with payment reconciliation or deduction management preferred
Experience working within ERP systems is an advantage
Strong analytical and problem-solving skills
High attention to detail and accuracy
Strong written and verbal communication skills
Ability to collaborate effectively with internal teams