Accounts Receivable Clerk

The Accounts Receivable Clerk is responsible for managing the day-to-day accounts receivable cycle, ensuring accurate cash application, maintaining customer account records, and supporting timely collections.

This role plays a key part in maintaining healthy cash flow by accurately posting customer payments, investigating discrepancies, and communicating with customers regarding outstanding balances.

The ideal candidate is highly detail-oriented, organized, and customer-focused, with strong analytical abilities and the capacity to manage multiple financial transactions in a fast-paced environment.

Prepare and post daily cash receipts to customer accounts

Process payments including ACH, credit card, wire transfers, and other payment methods

Reconcile payments against open invoices and customer balances

Record and verify deposits to ensure accurate financial records

Review accounts receivable aging reports regularly

Follow up on overdue balances and short payments

Investigate unapplied payments, open credits, and discrepancies

Maintain detailed records of collection activities and communications

Maintain accurate customer records within the ERP system

Process sales tax exemption certificates and related documentation

Conduct credit checks for prospective customers

Respond to customer inquiries through the accounts receivable team inbox

Investigate billing disputes and payment discrepancies

Communicate with customers to resolve outstanding issues

Issue credit memos and write-offs in accordance with internal policies

Maintain documentation for accounts receivable procedures and workflows

Assist with year-end audits and financial reviews

Provide additional accounting and finance support as required

Candidates should have experience working with financial systems and operational tools, including:

Accounting Systems

NetSuite ERP (strongly preferred)

Financial Operations Tools

Customer payment portals

Sales tax management systems

Office & Data Tools

Microsoft Office Suite

Advanced proficiency in Microsoft Excel