Business R&D Senior Professional (QA)

•    Develop and execute test plans to ensure that all objectives are met.
•    Test software features and systems to determine success in achieving the intended designs and outcomes
•    Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
•    Identify and remedy defects within the production process.
•    Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are upheld.
•    Compile and analyze statistical data.
•    Ensure that user expectations are met during the testing process.
•    Draft quality assurance policies and procedures.
•    Investigate customer complaints and product issues.
•    Ensure ongoing compliance with quality and industry regulatory requirements.