Technology Trainer

As a Technology Trainer, you’ll create practical, easy-to-use learning resources that help employees get the most out of the tools they use every day. In this role, you’ll partner with IT and business teams to turn technical concepts into clear, engaging training experiences that support learning, adoption, and success across the organization. If you are a strong communicator who enjoys making technology easier for others, we encourage you to apply!

Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

• →Design, develop, and continuously refresh technology training materials, including videos, guides, job aids, and learning modules.
• →Create Modern Woodmen-specific content that complements vendor-provided training.
• →Partner with IT business teams, and subject matter experts to identify training needs and translate them into clear, useable content.
• →Collaborate with internal teams to develop and maintain training standards and acceptable practices at Modern Woodmen.
• →Administer and support technology training platforms, ensuring content is published, maintained, and functioning as expected.
• →Organize and maintain training materials to ensure they are easy to access, understand, and kept up to date.
• →Evaluate training effectiveness and identify opportunities to improve content, delivery, and user experience.
• →Lead and perform training for internal and external users via in-person or virtual events.
• →Perform other duties as requested.

• Bachelor’s degree required.
• 2+ years of experience in training, instructional design, content creation, or related role.
• Strong ability to translate technical concepts into clear, practical, easy to understand content.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to content quality.
• Ability to work with multiple stakeholders across IT And business teams.
• Comfort learning and working with evolving technology.
• Ability to manage multiple priorities and meet deadlines.
• A service-oriented mindset focused on helping others learn and succeed.
• Familiarity with instructional designs, concepts or training development preferred.
• Knowledge of Microsoft Office programs, as well as other educational programs such as learning management systems, e-learning authoring tools, video creation tools, and webinar or virtual training platforms.
• Ability to pass LOMA Level 1 (within 6 months of hire).