Training Superintendent

This role follows a Day shift schedule, working from 8:00 AM to 4:30 PM, with designated days off on Sunday & Monday.

The Training Superintendent oversees the comprehensive training program, ensuring employees are skilled, compliant, and effective in their roles. This role includes managing a team of Training Leads, developing training initiatives, and maintaining compliance standards. The Training Superintendent also partners with the National Training team to roll out company-wide programs.

Detailed Responsibilities

• Collaborate with the national training team to implement company-wide training programs across departments.
• Ensure local training initiatives align with national standards and objectives.
• Provide feedback to the national training team on local training needs and program effectiveness.
• Assess and identify gaps in employee knowledge and skills at their local site.
• Ensure that training priorities are aligned with operational goals and references KPIs (Efficiency, Error Rate, Turnover, TIR, FSIR, OTFR, etc)
• Implement effective training programs to address these gaps.
• Communicate solutions to the national team for best practices.
• Continuously evaluate training effectiveness and make necessary adjustments.
• Manage training and data effectively in the learning management system

• Facilitate training classes for new hire orientation and new hire training program
• Maintain new hire training materials and all training conducted; maintain the ability to produce training records as required
• Ensure training materials are available, accessible, and accurate with current SOPs and other operational standards
• Assess instructional effectiveness and work with local and national CI and Training teams to determine impact, making recommendations as appropriate
• Create and implement training aids and resources as needed, including translations
• Work with agencies to onboard new temporary employees and ensure all required training is completed

• Work with HR and department stakeholders to maintain compliance goals for all refresher and onboarding training programsPartner with local and National CI and Training teams to monitor training participation and impact
• Regularly communicates site training compliance and progress to stakeholders
• Maintain up-to-date records of compliance training completion.
• Ensure that safety training is prioritized.

• Manages a team of Training Leads to ensure new hires receive hands-on training
• Develop and maintain team training matrix, identifying and treating gaps as necessary
• Lead, mentor, and develop a team of Training Leads to ensure they understand and drive key metrics, policies, and SOPs.
• Foster a collaborative and innovative team environment.
• Conduct performance evaluations and provide feedback to the training team.

• →Adapt to additional tasks and responsibilities as directed by senior management.
• →Participate in cross-functional projects and initiatives as required.
• →When not actively engaged in training superintendent duties, the individual will provide support and work directly on the production floor.

This position requires 5% travel.

The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

• 1+ years of experience in a training role required 
• At least 1+ years of successful leadership experience in a fast-paced environment required
• Track record of driving KPIs and meeting or exceeding goals
• Open availability to work nights and weekend shifts as needed
• Must be able to lift up to 50 pounds with or without reasonable accommodation
• Must have floor presence and be able to stand/walk for up to 8 hours

We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.