Clinical Community Support Services Supervisor

For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging.

The Clinical Supervisor of Community Support Services gathers assessment information to establish DSMV/ICD10 diagnosis and determine eligibility of clients referred for services. Authorizations and reauthorizations are completed as required by third party payers, completes comprehensive needs assessments, develops individual recovery plans, and provides individual direct skill teaching/psych education, family psychoeducation, and crisis intervention. Provides individual/group supervision to Community Support Specialists. Provides training, support and mentoring to new employees and coordinates students and volunteers as needed.

• Shifts available: Monday - Friday, 9 am to 5 pm
• Arlington and Fairfax Counties
• Hybrid, community-based

• Provide direct clinical services to clients as assigned to improve interpersonal skills and independent living skills.
• Assess and evaluate skill strengths and deficits of clients to determine clinical necessity.
• Provide individual/group supervision for Community Support Specialists
• Review and approve Individual Recovery Plans and Quarterly Reports for all clients served by CSS team. Document supervision provided and recommendations in the clinical record of each client reviewed monthly.
• Use motivational interviewing to engage clients in making a commitment to change and increase readiness to make behavioral changes needed to improve functioning and overall wellness.
• Provide psychoeducation on signs/symptoms and teach coping skills to improve functioning.
• Provide family psychoeducation
• Provide crisis intervention, safety risk assessments and develop safety plans.
• Refer for emergency evaluation if risk issues warrant a more intensive level of care. Oversee completion of Critical Incident reporting.
• Liaison and collaborate with other health care-providers and/or treatment team on a routine basis.
• Provide training to new staff and/or students and be the point of contact for employees to job shadow to learn how to provide effective services in a community setting.
• Maintain clinical documentation as required by CARF, Licensure and Medicaid.
• Meet billing targets as set by the organization for self and supervisees.
• Demonstrate flexibility in performance of duties and/or other duties as assigned.
• Represent staff in agency and/or community-based workgroups to enhance services provided within HopeLink.

• Expresses ideas and thoughts verbally and keeps others adequately informed
• Confronts difficult situations and encourages open communication while maintaining objectivity
• Maintains emotional self-awareness, keeps disruptive emotions and impulses in control
• Demonstrates empathy towards others and manages relationships positively
• Identifies problems in a timely manner and resolves problems in early stages
• Fosters quality focus in others and sets clear quality requirements
• Acknowledges team accomplishments and team cooperation

• Master's degree in psychology, social work, rehabilitation counseling or related field with significant work experience. Licensed Mental Health Provider (LMHP) or eligible preferred.
• Progressively responsible experience working with persons with mental illness, emotional, and/or behavioral disorders.
• Knowledge and skill in basic computer software functions (i.e. Microsoft Office, Clinical software).
• High degree of empathy toward individuals with mental illness, emotional, and/or behavioral disorders.

If you're passionate about helping people achieve mental wellness, we encourage you to apply!