Quick Summary
Location: Mala Boutique Hotel, Zanzibar, Tanzania Job Type: Full-time Open to: Tanzania, Kenya, Eastern Europe, and South Africa Tasks Overview: To oversee and continuously elevate the look, feel, and guest experience of the hotel, ensuring every guest-facing element reflects the intended…
Guest-facing experience & hosting• Act as a warm, visible host during dinner events• Engage with guests naturally, learn names, preferences, and occasions• Create a welcoming, relaxed atmosphere without being intrusive• Act as a bridge between…
Person Specification• Naturally warm, confident, and observant• Strong eye for aesthetics and detail• Comfortable speaking with guests one-on-one• Notices small things others overlook• Calm, tasteful, not flashy• Hospitality or lifestyle background…
To oversee and continuously elevate the look, feel, and guest experience of the hotel, ensuring every guest-facing element reflects the intended standard, atmosphere, and brand.
Responsibilities
~2 min readGuest-facing experience & hosting
• Act as a warm, visible host during dinner events
• Engage with guests naturally, learn names, preferences, and occasions
• Create a welcoming, relaxed atmosphere without being intrusive
• Act as a bridge between guests and the wider team when needed
Interiors & visual up-keep (rooms & public areas)
• Regularly walk through rooms, villas, and shared spaces with a critical eye
• Identify when furniture, soft furnishings, décor, or finishes are tired
• Propose replacements or updates aligned with the hotel’s style
• Source and select new items where approved (lighting, art, cushions, accessories)
Food & beverage presentation (not kitchen operations)
• Ensure dishes leaving the kitchen are well-presented and consistent
• Flag presentation issues and work with kitchen staff to correct them
• Oversee table settings, plating style, garnish consistency, and timing
• Maintain visual standards without managing recipes or prep
Uniforms, tables & soft details
• Ensure uniforms are clean, well-fitted, and styled correctly
• Oversee napkins, table linens, cushions, décor, candles, and lighting
• Flag when items need replacing, tailoring, or refreshing
• Maintain a consistent “look” across services and spaces
Brand & atmosphere ownership
• Be the internal reference point for “does this feel right?”
• Maintain consistency across:
• Interior styling
• Guest interaction tone
• Food presentation
• Help train staff by example, not instruction-heavy management
Requirements
~1 min readPerson Specification
• Naturally warm, confident, and observant
• Strong eye for aesthetics and detail
• Comfortable speaking with guests one-on-one
• Notices small things others overlook
• Calm, tasteful, not flashy
• Hospitality or lifestyle background preferred (boutique hotel, restaurant, events, retail, design-led café)
What We Offer
~1 min readLocation & Eligibility
Listing Details
- Posted
- April 7, 2026
- First seen
- May 13, 2026
- Last seen
- May 22, 2026
Posting Health
- Days active
- 11
- Repost count
- 0
- Trust Level
- 14%
- Scored at
- May 24, 2026
Signal breakdown
Please let hostly know you found this job on Jobera.
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