Service Supervisor

The Service Supervisor will oversee day-to-day operations of the fiber installation crews, ensuring projects are completed safely, on time, and to quality standards. The ideal candidate will have strong leadership skills, hands-on experience in fiber installations, and a customer-focused approach.

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  Supervise and coordinate fiber installation crews

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  Plan and schedule installation projects to meet deadlines and customer expectations

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  Ensure compliance with safety regulations and company procedures

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  Conduct site inspections and quality control checks

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  Collaborate with project managers, engineers, and customers to resolve issues

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  Maintain accurate job documentation, including work orders, reports, and inventories

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  Identify process improvement opportunities to increase efficiency and reduce costs

• High school diploma or equivalent required; technical degree or certifications in telecommunications preferred

• 3+ years of experience in fiber installation or telecommunications field work

• 1–2 years of supervisory or team lead experience

• Strong knowledge of fiber optic installation, splicing, and testing procedures

• Valid driver's license with a clean driving record

• Strong organizational and communication skills

• Ability to read blueprints, maps, and construction drawings

• Willingness to travel and work in various weather conditions