Service Supply Chain Strategic Partner Manager

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  Independently structures analytical approaches and develops service partner strategies by applying advanced, in-depth supply chain and industry knowledge.

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  Leverage AI tools and process improvement methodologies to improve efficiency and effectiveness.

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  Interprets data to create new processes, strategies, and tools to be used for supply chain business objectives and improve partner operational performance.

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  Leads large, cross- functional project teams, providing mentoring and guidance in support of building and maintaining the strategic supplier/partner roadmap.

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  Consults with business executives (internally and externally) on a wide range of high-level supply chain issues, including risk management and new growth opportunities.

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  Drives process improvements, cost savings through effective negotiations with partners and stakeholders.

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  Guide complex negotiations with partners and suppliers regarding commercial terms, pricing structures, service models, and performance commitments

• Four-year or Graduate Degree in Supply Chain Management, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 10+ years of work experience, preferably in supply chain, operations, and strategic partner management, or related strategic business functions.

• Experience participating in large-scale transformation, automation, digitalization, or AI-enabled business initiatives.

• Demonstrated success coordinating complex cross-functional programs in a global business environment.

• Demonstrated experience managing strategic supplier or partner relationships, including commercial negotiations and executive stakeholder engagement.

• Knowledge and experience in field service delivery and reverse supply chain a plus.

• Strong business acumen with targeted knowledge and experience in procurement, planning, warehousing and logistics including reverse supply chain flows.

• Advanced analytical and problem solving skills with proven track record in financial modeling and business case creation.

• Extensive knowledge of and ability to manage complex financial analysis and modeling.

• Advanced written and verbal communication, presentation, stakeholder communication and persuasion skills; mastery in English and local language.

• Proven ability to communicate effectively and influence at executive (VP+) level.

• Advanced team and project management skills, including project structuring and managing multiple work streams independently.

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

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