Key Accounts Manager – Wholesale

Client Relationship Management (B2B & B2C)

• →Build, manage, and strengthen relationships with corporate clients, institutions, and VIP customers
• →Act as the primary point of contact for key accounts, ensuring consistent service quality
• →Conduct regular after-sales follow-ups to address concerns and reinforce client satisfaction
• →Provide customized solutions aligned with client needs and purchasing behavior

Sales & Business Development

• →Identify and pursue new business opportunities through lead generation, networking, industry events, and market research
• →Promote and sell a broad range of retail and fresh supermarket products to corporate and institutional clients
• →Present product features, specifications, and value propositions tailored to customer requirements
• →Provide accurate information on pricing, availability, usage, and ordering processes
• →Lead negotiations and close sales agreements in compliance with company policies and commercial terms

Strategic Planning & Performance Management

• →Develop and execute sales strategies to meet or exceed revenue targets
• →Monitor sales performance, customer trends, and market dynamics to identify growth opportunities
• →Prepare regular sales updates, forecasts, and performance reports
• →Collaborate with marketing, merchandising, and operations teams to support promotional initiatives and customized programs

Sales Operations & Coordination

• →Maintain accurate and up-to-date records of client interactions, pipeline status, and account activity
• →Coordinate closely with logistics, procurement, and operations teams to ensure timely order fulfillment
• →Ensure all transactions are properly documented, including sales invoices and supporting paperwork

Field-Based Responsibilities

• Conduct regular client visits to present products, proposals, and samples
• Perform site visits and meetings to support account acquisition and retention

Office-Based Responsibilities

• Conduct cold calls and follow up on inbound and outbound sales inquiries
• Prepare quotations, process sales documentation, and coordinate order execution with internal teams

• Bachelor's degree in Sales, Marketing, Business Administration, or a related field
• Minimum of 5 years experience in Sales, Business Development, Marketing, or Hospitality
• Retail, FMCG, or food-related industry experience is an advantage
• Strong proficiency in MS Office (Word, Excel, PowerPoint)
• Excellent communication, interpersonal, and negotiation skills
• Strong customer orientation with attention to detail
• Willing to work onsite in BGC, Taguig and perform regular field work