Organizational Development Manager (Tech | IT | Telco Industry)

Office location: Pasig City

Work setup: Full Onsite

Schedule: Monday to Friday, Dayshift

Role Overview

The Organizational Development Manager leads initiatives that enhance organizational effectiveness, team performance, and workplace culture across the business. The role works closely with business leaders and People & Culture teams to design practical organization and workforce solutions, support transformation initiatives, and strengthen leadership and employee capability through data-driven and structured OD strategies.

Qualifications

• Bachelor's degree in Psychology, Human Resources, Behavioral Science, or a related field
• At least 5+ years of experience in Organizational Development, HR Transformation, Change Management, or Organization Design, including a minimum of 2 years in a managerial or leadership capacity
• Certification in Organizational Development is required
• Highly preferred: Experience within telecommunications, technology, digital services, or other fast-paced, transformation-driven industries.
• Demonstrated experience managing end-to-end OD initiatives, including assessment, solution design, implementation, and measurement across multiple stakeholder groups
• Strong facilitation and workshop management skills, including engagement with senior leaders and cross-functional teams
• Strong analytical, problem-solving, and data interpretation skills; and excellent communication and stakeholder management skills.
• Strong project management capabilities, including planning, governance, risk management, timeline management, and tracking of outcomes and benefits

Key Responsibilities

• Conduct organizational diagnostics and assessments, including organization health reviews, capability gap analysis, engagement insights, and performance trend evaluation, and translate findings into actionable improvement plans
• Develop and implement organization design and workforce structure initiatives, including role clarity, operating models, job families, and span-of-control optimization
• Support transformation and change management initiatives through change planning, stakeholder engagement, communication alignment, and adoption support
• Design and facilitate leadership development and team effectiveness programs focused on collaboration, accountability, decision-making, leadership behaviors, and ways of working
• Lead workshops and working sessions for leaders and teams covering organizational alignment, culture, operational effectiveness, and problem-solving initiatives
• Partner with HR Business Partners and Centers of Excellence to strengthen talent management and performance enablement programs, including succession planning and capability-building initiatives
• Create and standardize OD frameworks, playbooks, toolkits, and methodologies to improve consistency and scalability across the organization
• Monitor and evaluate OD program effectiveness through dashboards, metrics, and reporting related to adoption, productivity, operational efficiency, and organization health indicators
• Prepare organization design recommendations, implementation plans, and actionable insights to support leadership decision-making and sustainable organizational improvements

Nice-to-Have

• Postgraduate degree or certifications related to Change Management, Agile methodologies, or Project Management
• Experience working in fast-paced, matrixed, or transformation-driven environments such as technology, telecommunications, shared services, or similar industries
• Familiarity with platforms and tools such as SuccessFactors or other HRIS, Tableau, JIRA, Confluence, and employee survey tools