F&B Expediter- Ale Haus

The Food & Beverage Expeditor plays a critical role in ensuring smooth operations between the kitchen and service staff. This position is responsible for coordinating, organizing, and monitoring food orders to guarantee timely and accurate delivery, supporting the overall guest experience.

• Practice, support, and uphold WarHorse Gaming’s Mission, Vision, and Values.
• Maintain expo line setup and cleanliness in compliance with health and safety standards.
• Communicate effectively between the kitchen and service staff regarding orders and modifications.
• Ensure food items are prepared according to standards and presented correctly before leaving the kitchen.
• Assist with final garnishes, plate checks, and assembling complete orders for service staff.
• Maintain strong awareness of menu knowledge, including ingredients and dietary concerns.
• Organize and prioritize incoming orders using KDS or printed tickets.
• Work quickly and efficiently in a high-volume environment.
• Perform other duties as assigned.

• Must be at least 19 years of age.
• High School Diploma or equivalent required.
• Previous experience in food & beverage, hospitality, or related role preferred.
• Strong communication and organizational skills with the ability to multitask under pressure.
• Ability to remain professional and calm in a fast-paced environment.
• Basic knowledge of food handling and safety regulations.
• Comfortable using technology such as mobile devices or kitchen display systems (KDS).

• Food Handler and/or ServSafe certification required or ability to obtain.
• TIPS Alcohol Certification may be required depending on outlet needs.
• Ability to secure and maintain a Nebraska Gaming License.

• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS:

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary LevelsCritical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:2 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes1 Exposure to darkness1 Exposure to cramped spaces2 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights2 Exposure to work safety hazards1 Exposure to secondhand smoke1 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place1 Ability to lift up to 20 lbs.1 Physical strength to manage routine office materials and tools1 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks1 Memory, considering the amount and type of information1 Complexity of decision making2 Time pressure of decision making1 Analytical thinking1 Conceptual thinking1 Ability to compute basic math calculation

COMMUNICATION:1 Fluency in English1 Fluency in another language2 Verbal communication1 Written communication2 Non-verbal communication

SENSORY ABILITIES:2 Ability to see2 Ability to distinguish colors2 Ability to hear2 Ability to smell2 Ability to taste2 Sense of touch