Customer Services & Operations Executive - Fixed Term

United Kingdom·LondonContractmid

OtherOperations Executive

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Quick Summary

Key Responsibilities

Take end-to-end ownership of B2B orders in Microsoft Dynamics 365, ensuring orders are accurately entered, validated, maintained and progressed through to delivery, using manual entry,

Technical Tools

OtherOperations Executive

Responsibilities

~1 min read

→Strong communication and stakeholder management skills, with the confidence to build effective relationships across customers and internal teams.
→Demonstrated ability to take ownership of tasks and workstreams from start to finish, with minimal day-to-day supervision.
→Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
→High attention to detail and a strong commitment to data accuracy, particularly when working in Microsoft Dynamics 365 and operational reporting.
→A proactive approach to problem solving, with the ability to use initiative, assess priorities and make appropriate decisions, escalating issues when required.
→Ability to identify process gaps and suggest practical improvements to ways of working.
→Ability to work collaboratively across Commercial, Supply Chain, Finance and external warehouse partners.
→Previous experience in customer service, order management, supply chain or operations is desirable.