Service Crew member - Kuwait ( QSR )

Position: Service Crew Member
Job Location: Kuwait
Employment Type: Full-Time
Contract Duration: 1 Year, Renewable

We are looking for friendly, hardworking, and customer-oriented Service Crew Members to support daily restaurant operations. The selected candidates will be responsible for providing good customer service, taking and serving orders, maintaining cleanliness, and supporting smooth front-of-house operations.

The ideal candidate should have good communication skills, a positive attitude, and the ability to work efficiently in a fast-paced restaurant environment.

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  Greet customers in a polite and professional manner.

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  Take customer orders accurately and process them according to established procedures.

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  Serve food and beverages to customers promptly.

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  Assist customers with menu-related queries and basic requests.

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  Ensure orders are prepared and delivered correctly.

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  Maintain cleanliness and hygiene of dining areas, counters, service stations, and other assigned areas.

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  Clear tables and clean service areas after customers finish their meals.

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  Assist with setting up tables, counters, and service stations.

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  Handle food and beverages according to hygiene and safety standards.

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  Assist with packing takeaway and delivery orders when required.

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  Coordinate with kitchen staff to ensure timely and accurate order service.

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  Refill service items, condiments, napkins, and other supplies as required.

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  Follow proper customer service, food safety, and workplace procedures.

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  Report customer complaints or operational issues to the supervisor.

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  Support the team during busy periods and maintain efficient service.

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  Perform other duties assigned by the supervisor or management.

• Previous experience as a Service Crew Member, Waiter/Waitress, Restaurant Crew, Food & Beverage Associate, or similar role is preferred.

• Experience in a restaurant, café, fast-food outlet, hotel, catering, or similar environment will be an advantage.

• Good communication and interpersonal skills.

• Customer-service oriented with a polite and positive attitude.

• Basic knowledge of food and beverage service.

• Physically fit and comfortable standing for extended periods.

• Ability to work in a fast-paced environment.

• Good teamwork and coordination skills.

• Willingness to work flexible shifts, weekends, and public holidays when required.

• Hardworking, punctual, disciplined, and responsible.
  

The role involves working in a busy restaurant environment with regular interaction with customers and coordination with kitchen and service teams. Candidates should be comfortable working under pressure while maintaining professional service, cleanliness, and hygiene standards.

• Candidates must be willing to relocate to Kuwait.

• The contract is for 1 year and is renewable based on performance and requirements.

• Accommodation and transportation will be provided.

• Candidates must be willing to work according to the assigned shift schedule