Systems Specialist

We are hiring a Systems Specialist to join our globally distributed Systems Administration team. You will start where the systems meet the hardware: the device fleet, the Bogotá office infrastructure, enrollment and build workflows, and the recurring audits that keep our inventory accurate. As you grow, you will take on identity, email and network work alongside the rest of the team.

You will report to, and work day to day with, the Associate Director, Systems Administration in the UK, and collaborate closely with our Systems Administrator in Bogotá and the IT Support team in Bogotá and Medellín. The role suits someone with one to three years of hands-on IT experience who learns by doing, keeps careful records, and wants a clear path into systems administration.

• →Manage the macOS fleet in Iru (formerly Kandji): enrollment through Apple Business Manager, library items and blueprints, Self Service apps, OS updates and compliance status.
• →Manage the Windows fleet in Kaseya VSA X: build new laptops with our onboarding workflows, keep the agent, patch policy and endpoint security tools (Sophos, Tenable, Delinea) healthy, and investigate devices that stop checking in.
• →Keep the asset inventory accurate in Asset Panda — assignments, statuses, serials and locations— and prepare the reports the quarterly audits depend on.
• →Execute the quarterly access audits with the team: export users and devices from each system, reconcile against the HR roster and the asset inventory, and prepare findings for approval.
• →Run the device side of onboarding and offboarding in Colombia and the Americas: quotes and purchases with local vendors, shipping, enrollment, locking and wiping returned devices, and updating the inventory.
• →Look after the Bogotá office infrastructure: network equipment (Cisco Meraki), UPS, access-control controllers and cameras, printers, and coordination with facilities, ISPs and local vendors.
• →Handle escalations from the IT Support team on Okta, Google Workspace and MDM issues, with guidance from senior colleagues, and document the fix.
• →Follow up alerts from our security providers: chase devices whose agents have gone quiet, confirm remediation, and remove leavers' devices from every tool.
• →Assist with Google Workspace and Okta administration as you learn them: group membership, app assignments, distribution lists, and the checks that follow an HR profile change.
• →Write and maintain documentation in the team's knowledge base: build procedures, office information, vendor contacts.
• →Automate small recurring tasks with scripts (Bash, Python or Google Apps Script) as your skills

• 1–3 years in IT support, desktop engineering or a junior systems role, ideally with responsibility for company-owned devices.
• Hands-on experience with macOS and Windows administration; exposure to an MDM or RMM tools (Iru/Kandji, Jamf, Intune, Kaseya) are a strong plus.
• Working knowledge of Google Workspace or Microsoft 365 from the admin side, and of an identity provider such as Okta.
• Networking basics — IP addressing, VLANs, Wi-Fi, DNS — enough to troubleshoot an office network with guidance.
• Comfort on the command line (Terminal or PowerShell) and willingness to learn scripting.
• Google Workspace & Okta (task-level): Group membership, app assignments, distribution lists, and post-HR-change checks — guided by senior colleagues as skills develop.
• Service mindset: User- and team-first approach — responsive, helpful, and focused on making others' work easier rather than just closing tickets.
• Careful, methodical habits: you keep inventories accurate and you document what you change.
• Fluent Spanish and professional working English — the team, its documentation and most vendors work in English.
• Able to be in the Bogotá office when hardware, network or vendor work requires it.

If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/. 

Huge is an independent, human-first AI-native design and technology company. We make things that matter by bringing AI, people, design and technology together as one system. With more than 1,000 design and technology experts working in hub cities around the world, including Bogotá, Chicago, Ho Chi Minh City, London, Los Angeles, Medellín, New York, San Francisco, and Washington, DC, we partner with some of the world’s most ambitious brands, including Google, NBCU, PepsiCo, Vail Resorts, Atlantic Health, and Candescent. Learn more at hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.