Salesforce Technical Consultant - (011 - 0711)

PhilippinesRemotemid

OtherTechnical Consultant

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Quick Summary

Key Responsibilities

Collaborate with stakeholders to define requirements for platform enhancements and fixes. Perform debugging, root cause analysis, and resolve technical issues on the Salesforce platform.

Requirements Summary

Collaborate with stakeholders to define requirements for platform enhancements and fixes. Perform debugging, root cause analysis, and resolve technical issues on the Salesforce platform.

Technical Tools

OtherTechnical Consultant

What We Offer

~1 min read

✓13th-Month Pay (Pro-Rata): Contractors who remain actively engaged with the company as of December 20 each year, and are not under notice of termination, are eligible for a pro-rata 13th-month payment based on their period of engagement during the year.

✓Liquidity Event Bonus (LEB): Contractors accrue a cash bonus of AUD $5,000 for each completed year of service, capped at AUD $30,000 per contractor. This is paid within 30 days of a liquidity event, such as a company sale or IPO, provided the contractor is actively engaged with the company at that time.

✓Paid NSW Public Holidays: Filipino contractors are paid for the 9–10 days each year when the company is closed for New South Wales public holidays.

✓Equipment: New contractors are provided with a laptop of their choice (Mac or PC), which will be shipped to them before their start date, subject to completed paperwork and background checks.

Responsibilities

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→Collaborate with stakeholders to define requirements for platform enhancements and fixes.
→Perform debugging, root cause analysis, and resolve technical issues on the Salesforce platform.
→Investigate and resolve data discrepancies to ensure data integrity.
→Deliver solutions using declarative Salesforce tools (Flow, Validation Rules, Permissions).
→Undertake light Apex and customisation as needed.
→Support and troubleshoot system integrations.
→Manage your workload and priorities using Jira.
→Document fixes, technical findings, and best practices.

Requirements

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5+ years proven experience in a Salesforce support, analyst, or consultant role.
Strong analytical, problem-solving, debugging skills and communication skills.
Comfortable communicating directly with stakeholders to understand requirements, manage expectations and share findings.
Anticipate business needs beyond what’s explicitly specified in the requirements.
Proficient with Salesforce declarative tools, especially Flow.
Basic to intermediate skills in Apex and/or Lightning Web Components (LWC).
Experience with Jira or similar project management tools.
Familiarity with our wider tech stack is highly regarded, including CI/CD (e.g. Gearset), version control (e.g. GitHub), OmniStudio, JotForm, HubSpot, Slack, AWS S3 and Dialpad.
A proactive learner, keen to grow your career in a collaborative team.
Salesforce Certifications including Platform Developer II (PD2) and related certifications are very highly regarded.

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to: