Assistant Manager - Sailmaker Restaurant

At Hyatt, there’s a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you’ll discover a career you didn’t know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

We are on the lookout for a Full Time Assistant Manager to join our flagship Sailmaker restaurant.

As Australia’s largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients

Working closely with and under the guidance our Restaurant and Bar Manager, you will be responsible for overseeing the operation of restaurant service and ensuring all elements are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.

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  The day-to-day leadership, supervision and management of associates

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  Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end

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  Manage the initial and ongoing training and development of all team members.

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  Ensuring all Hotel and HACCP policies & procedures are followed

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  Liaising and fostering collaborative working relationships with key departments across the Hotel

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  Handling client queries and complaints with professionalism, concern and understanding

• Management experience in in a large hotel/venue – exposure to both buffet and la carte dining highly preferred advantageous

• Passionate and focused on delivering excellent service

• Hands on leadership style, with ability to support and motivate team

• Strong understanding of food and beverage service standards and hospitality best practices.

• The ability to thrive in a fast paced and high-pressure environment whilst multi-tasking

• Highly organised, with capacity to prioritise tasks on the fly

• Excellent interpersonal, communication, and problem-solving skills.

• A valid NSW RSA

• Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends

Opportunity is calling. Join Hyatt.