hyatt~1h ago

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Housekeeping | Assistant Executive Housekeeper

["us-Wa-Bellevue"]mid

OtherHousekeeping

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Quick Summary

Overview

Hyatt Regency Bellevue on Seattle's Eastside is excited to welcome our next Assistant Executive Housekeeper to lead our Housekeeping & Laundry Operations! At Hyatt,

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OtherHousekeeping

What We Offer

~4 min read

✓Support the short- and long-term planning and daily management of the hotel’s Housekeeping and Laundry operations.

✓Oversee guestroom, public-area, back-of-house, linen, laundry, and related housekeeping operations.

✓Support consistent inspection programs for guestrooms, public spaces, back-of-house areas, linen, and laundry operations.

✓Continue improving guestroom cleanliness scores and overall hotel cleanliness.

✓Maintain high standards for VIP guestrooms, special requests, public spaces, back-of-house areas, and all hotel facilities.

✓Work with Housekeeping & Laundry leadership to develop staffing plans that support service standards, operational needs, and colleague satisfaction.

✓Effectively manage labor productivity and departmental labor within approved budgets and operational goals.

✓Maintain appropriate pars and inventory controls for linens, uniforms, cleaning supplies, and operating equipment.

✓Support purchasing and vendor relationships to ensure proper pricing, delivery, quality, and maintenance.

✓Promote sustainability practices throughout Housekeeping and Laundry operations.

✓Ensure compliance with Hyatt standards, OSHA requirements, ADA considerations, safety procedures, and security policies.

✓Partner closely with Front Office, Engineering, Food and Beverage, Sales, Events, and other departments.

✓Communicate operational priorities and relevant information to leaders and colleagues in a timely manner.

✓Teach colleagues the importance of greeting guests, responding courteously to requests, and delivering caring and attentive service.

✓Coach, counsel, recognize, and develop colleagues in alignment with Hyatt service standards and procedures.

✓Support a culture that enhances colleague engagement, team satisfaction, accountability, and professional growth.

✓Respond to guest concerns and service issues with the goal of effective service recovery and resolution.

✓Review guest feedback and cleanliness-related trends to identify opportunities for improvement.

✓Support processes that enhance cleanliness, efficiency, sustainability, and the overall guest experience.

✓Participate in leadership meetings, training, and property initiatives, as required.

✓Medical, after 30 days of employment

✓Vision Insurance

✓Dental Insurance

✓401(k) & Retirement Savings Plan (RSP)

✓Basic Life Insurance

✓Short Term Disability Insurance

✓New Child Leave & Adoption Assistance

✓Paid Time Off:Full-Time Colleagues:11 days (88 hours) earned for having 0 - 3 years of service

✓16 days (128 hours) earned for having 4 - 8 years of service

✓21 days (168 hours) earned for having 9+ years of service

✓(6) Paid Holidays per year

✓(6) Sick Days (earned based on hours worked)

✓Compassionate Leave

✓Jury Duty Leave

✓Employee Assistance Program

✓Free parking

✓Discounted Rooms at any participating Hyatt location starting on your first day of employment

✓Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*

✓Free colleague meals during shift

✓Hyatt Colleague discount program

✓Tuition Reimbursement*

✓ORCA Pass subsidy*

✓Progressive hotel Housekeeping or Rooms Management experience, typically with Hyatt.

✓Housekeeping and/or Laundry leadership experience

✓Strong understanding of guestroom, public-area, back-of-house, linen, and laundry quality standards.

✓Ability to improve guest satisfaction and cleanliness scores.

✓Ability to develop, coach, motivate, and hold colleagues accountable.

✓Ability to build a positive culture and improve colleague engagement and team satisfaction.

✓Excitement for sustainability and the ability to implement environmentally responsible operating practices.

✓Exceptional attention to detail and commitment to quality.

✓Ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

✓Service-oriented leadership style with professional presentation skills.

✓High energy, entrepreneurial spirit, and strong organizational skills.

✓Effective communicator with excellent interpersonal and administrative abilities.

✓Ability to maintain composure and demonstrate good judgment in difficult or rapidly changing situations.

✓Clear, concise written and verbal communication skills in English.

✓Strong digital fluency, including the ability to work with complex spreadsheets, presentations, documentation, operational systems, and emerging technologies.

✓Knowledge of or interest in using artificial intelligence and other digital tools to improve efficiency, analysis, communication, and decision-making.

✓Ability to learn and effectively use new technology and systems.

✓Ability to work weekends, holidays, evenings, and variable shifts as required.

✓Hotel or hospitality degree preferred.