Supply Chain Manager

Ideal Software Systems, a trusted innovator in business management solutions for over 40 years, is seeking a highly organized and resourceful Supply Chain Manager to oversee critical operational functions that support our growing business.

The Supply Chain Manager is responsible for the end-to-end management of computer hardware sourcing, purchasing, inventory control, shipping/receiving, and technical repair processes. This role also includes supervision of technical staff, vendor coordination, and cross-functional collaboration with internal teams to ensure timely and efficient project execution.

This role is integral to ensuring seamless coordination across procurement, inventory management, order fulfillment, and technical hardware services. The ideal candidate is a proactive leader who thrives in a fast-paced environment, demonstrates strong problem-solving skills, and has a proven ability to manage multiple operational priorities with precision.

We are seeking a dependable and detail-oriented professional who takes ownership of their work, communicates effectively across teams, and demonstrates initiative in improving processes. The ideal candidate is both technically competent and operationally strategic, with a strong commitment to efficiency and customer satisfaction.

• →Evaluate incoming orders to determine hardware requirements and fulfillment needs
• →Source and procure equipment, ensuring cost-effectiveness and alignment with project timelines
• →Develop and maintain strong relationships with vendors to secure optimal pricing and product availability
• →Monitor and manage inventory levels to ensure accuracy and readiness for deployment
• →Oversee all shipping, receiving, and logistics operations, including trade show coordination
• →Collaborate with technical teams to support installation schedules and project planning
• →Generate and manage quotes and purchase orders within the accounting system
• →Collaborate closely with Accounting Department to ensure accuracy and timeliness of customer billing and vendor payments
• →Maintain accurate and timely data entry for inventory movement, order tracking, and financial documentation
• →Coordinate product returns, warranty claims, and manufacturer repairs
• →Perform hardware testing, troubleshooting, and basic repairs as needed
• →Communicate effectively with customers regarding order status, timelines, and service updates
• →Supervise and support one operations clerk, providing guidance and performance oversight
• →Manage procurement and logistics for IdealPay payment devices
• →Conduct hardware installation meetings
• →Oversee building and grounds maintenance to ensure a safe and functional work environment

• High School Diploma or GED
• Proficiency in Microsoft Excel and Word
• Strong organizational, administrative, and communication skills
• Working knowledge of computer hardware, software, and basic networking
• Ability to manage competing priorities and adapt in a dynamic environment
• Capability to lift up to 20 lbs regularly and up to 50 lbs occasionally

• Experience in computer hardware purchasing, including familiarity with general networking, Windows OS, and Microsoft Word and Excel
• Vendor management
• Background in inventory control and logistics
• Familiarity with accounting or ERP systems
• Previous supervisory or team leadership experience