Idt
Idt72mo ago

NRS Pay Support

Guatemala·Guatemala CitySalesmid
OtherSupport
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Quick Summary

Overview

Our National Retail Solutions Pay Support representatives provide support to our customers and process CC applications, they solve and address banking questions and provide general follow up to the applications submitted by the potential clients. Provide Support to potential clients.

Technical Tools
OtherSupport
Our National Retail Solutions Pay Support representatives provide support to our customers and process CC applications, they solve and address banking questions  and provide general follow up to the applications submitted by the potential clients.
 
  • Provide Support to potential clients.
  • Stay up to date with systems and products information, changes, and updates in the market.
  • Support sales organization, retailers and NRS product line.
  • Address and answer banking questions
  • Other duties as necessary to support merchants and customers to ensure satisfaction and continued relationship.
  • Follow standard processes and procedures.
  • Understand the value of our products and the needs of our retailers and their profiles inside and out
  • Ability to create strong connections and relations with their retailers and costumers (distributors and store owners)
  • Coordinate with multiple departments related to the systems such as Tech Support if needed
  • Ability to keep internal reports up to date (if needed)
  • Technical Support background
  •         High School Diploma
  •         85% of English Proficiency
  •         Microsoft Software proficiency
  •         Customer Service Experience
  •         Previous experience in ticketing, inquiries or tracking systems
  •         Excellent communication skills (written and spoken)
  •         Job stability (at previous jobs)
  •         Problem – solving skills and the ability to think under pressure.
  •         Patient, helpful, empathetic, good listener & professional
  •         Attention to details
  •         Goals and people oriented

    • Location & Eligibility

    Where is the job
    Guatemala City, Guatemala
    On-site at the office
    Who can apply
    GT
    Listed under
    Guatemala

    Listing Details

    Posted
    September 24, 2020
    First seen
    March 26, 2026
    Last seen
    September 7, 2026

    Posting Health

    Days active
    164
    Repost count
    0
    Trust Level
    21%
    Scored at
    September 7, 2026

    Signal breakdown

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    Idt
    Idt
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    Employees
    5
    Founded
    2019
    Domain
    id-tech.tech
    Jobs
    View 153 jobs
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