Idt70mo ago

NRS Pay Support

Guatemala·Guatemala CitySalesmid

OtherSupport

5 views0 saves0 applied

Quick Summary

Overview

Our National Retail Solutions Pay Support representatives provide support to our customers and process CC applications, they solve and address banking questions and provide general follow up to the applications submitted by the potential clients. Provide Support to potential clients.

Technical Tools

OtherSupport

Our National Retail Solutions Pay Support representatives provide support to our customers and process CC applications, they solve and address banking questions and provide general follow up to the applications submitted by the potential clients.

Provide Support to potential clients.

Stay up to date with systems and products information, changes, and updates in the market.

Support sales organization, retailers and NRS product line.

Address and answer banking questions

Other duties as necessary to support merchants and customers to ensure satisfaction and continued relationship.

Follow standard processes and procedures.

Understand the value of our products and the needs of our retailers and their profiles inside and out

Ability to create strong connections and relations with their retailers and costumers (distributors and store owners)

Coordinate with multiple departments related to the systems such as Tech Support if needed

Ability to keep internal reports up to date (if needed)

Technical Support background

High School Diploma

85% of English Proficiency

Microsoft Software proficiency

Customer Service Experience

Previous experience in ticketing, inquiries or tracking systems

Excellent communication skills (written and spoken)

Job stability (at previous jobs)

Problem – solving skills and the ability to think under pressure.

Patient, helpful, empathetic, good listener & professional

Attention to details

Goals and people oriented

Location & Eligibility

Where is the job

Guatemala City, Guatemala

On-site at the office

Who can apply

GT

Listed under

Guatemala

Listing Details

Posted: September 24, 2020
First seen: March 26, 2026
Last seen: July 22, 2026

Posting Health

Days active: 117
Repost count: 0
Trust Level: 21%
Scored at: July 22, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

Apply for this position

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Employees

5

Founded

2019

Domain

Jobs

View company profile

External application · ~5 min on Idt's site

Please let Idt know you found this job on Jobera.

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Retail Account Manager (RAM) – NRS & Retail Services

USD 31200–31200

Sales - Outside

Retail Account Manager (RAM) – NRS & Retail Services

USD 31200–31200

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NRS Pay Support