Accounts Receivable Specialist Full-Time On-Site

Il-Niles-mid

Finance & AccountingAccounts Receivable Specialist

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Quick Summary

Key Responsibilities

Work Authorization, W-9, photo report, Certificate of S

Technical Tools

Finance & AccountingAccounts Receivable Specialist

Benefits:

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

About Us

Restoration 1 is a water, fire, and mold damage restoration company and part of a national franchise network of 150+ locations. We operate three Chicago-area locations — Lincoln Park, Winnetka, and Chicago North Shore — helping homeowners and businesses recover from property damage with speed, quality, and care.

We're a growing small business where your work has a direct, visible impact. There's no bureaucracy here: you'll work alongside the owner and leadership team every day.

The Role

We're hiring an Accounts Receivable Specialist to own our collections function end to end. This is the engine room of the business — you'll make sure invoices go out accurately, follow-up happens consistently, and cash comes in on time.

The right person is persistent, organized, and comfortable on the phone. You don't mind making the third or fourth follow-up call, and you take pride in closing out an account. Restoration billing involves homeowners, property managers, and insurance adjusters, so you'll need to be equally comfortable with a friendly reminder call and a firm, professional escalation.

What You'll Do

Daily Collections

Work the AR aging daily — outbound collection calls, texts, and emails to customers, property managers, and insurance adjusters
Log every touchpoint with detailed collection notes in AR Workflow and QuickBooks
Follow up consistently until each account is resolved — no invoice falls through the cracks

Invoicing & Documentation

Enter and email invoices in QuickBooks
Prepare and send complete invoicing packets: Work Authorization, W-9, photo report, Certificate of Satisfaction
Keep AR Workflow current so the aging report is always accurate

Adjuster & Customer Relations

Build and maintain an organized contact database for insurance adjusters and carriers
Chase claim payments, settlement checks, and mortgage-endorsed drafts through to receipt

Reporting & Communication

Prepare weekly AR aging and collections reports and present them to ownership
Attend the weekly AR meeting and daily team calls
Provide daily updates via internal channels (Slack / WhatsApp)

What We're Looking For

Required

2+ years in accounts receivable, collections, billing, or a customer-service-heavy office role
Working knowledge of QuickBooks
Strong phone presence — professional, persistent, and comfortable asking for payment
Solid Microsoft Word and Excel skills
Excellent written communication and attention to detail
Reliable, on-site attendance at our Niles office, Monday–Friday, 8–5
Lives within a reasonable commute of Niles, IL

Nice to Have

Experience in restoration, construction, or a trades environment
Familiarity with insurance claims, adjusters, or carrier billing
Experience with AR or collections software (we use AR Workflow)
Comfort using AI tools (Claude, ChatGPT) to work faster

Why Join Restoration 1

Direct access to ownership — your reporting drives real decisions
A clearly defined role where success is measurable and visible
A stable, growing company with three locations and room to expand your responsibilities
Medical, Dental, Vision, PTO, Paid Holidays