Lead Tech / Crew Chief

Tx-Richland Hills-lead

OtherCrew Chief

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Overview

Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ServiceMasterTEAM – Water,

Technical Tools

OtherCrew Chief

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

ServiceMasterTEAM – Water, Fire & Smoke Damage Restoration; FULL SERVICE RESTORATION

At ServiceMaster TEAM, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC.

This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.

Key Responsibilities

Lead water damage restoration
Direct daily jobsite operations
Perform and verify moisture inspections, moisture mapping, and psychrometric calculations
Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
Set up, monitor, and adjust drying, filtration, and air scrubber equipment
Oversee controlled demolition and removal per approved scope
Enforce PPE usage, containment, and cross-contamination control
Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
Document moisture readings, equipment placement, job progress, and photos using restoration software
Communicate professionally with customers, adjusters, and internal teams
Assist in training, mentoring, and evaluating technicians at all skill levels

Required Qualifications

1-3 years experience in restoration, mitigation, or disaster recovery
Demonstrated leadership or crew lead experience
Valid driver’s license with acceptable driving record
Ability to lift 50+ lbs and work in physically demanding environments
Availability for emergency response and on-call rotation

Preferred Qualifications

IICRC WRT required; ASD or additional certifications strongly preferred
Strong understanding of drying science, psychrometrics, and material behavior
Experience with insurance-driven restoration and adjuster coordination
Proficiency in restoration documentation and job management software
Experience assisting with job scoping, supplements, and scope validation

Why Join ServiceMaster TEAM?