Enterprise Account Director

As an Enterprise Account Director at Indeed Flex, you will be the primary architect of our ongoing strategic partnerships. You will manage a portfolio of existing client accounts and recent business wins, focusing on increasing revenue, driving profitability, and ensuring long-term retention.

The purpose of this role is to act as a strategic advisor, helping our clients improve productivity, recruitment processes, and overall performance through our platform. You will identify new lines of business and manage key accounts in line with agreed-upon contracts and KPIs for Managed Service Provider (MSP) or Neutral Vendor contracts.

*This position is located onsite in Austin, TX (at The Domain), five days per week, with the option to work from home on Thursdays. 

• Minimum 3+ years in an Account Director or Program Manager role, with a strong preference for enterprise-level or multi-site operations.
• Proven track record of independently winning and managing client contracts valued at $5M - $10M+.
• Direct experience in the Recruitment, Staffing, or RPO sectors is preferred. However, we highly value candidates with a strong background in SaaS (Software as a Service) account management, provided you can demonstrate an ability to apply those skills to a tech-enabled service environment.
• Highly proficient with Salesforce (or similar CRM) and Google Workspace.
• Experience using collaboration tools such as Miro, Outreach, Zoom, and Slack within a distributed workforce.
• High level of technical acumen to quickly learn and utilize new software.
• Strong ability to collect, interpret, and analyze data and statistics to drive consultative, trust-based relationships.

Soft Skills: Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels of an organization.

• →Strategic Planning: Define and execute a comprehensive account strategy to achieve short-term business objectives while securing long-term growth.
• →Executive Relationship Management: Establish and nurture executive-level relationships within assigned clients to promote the company’s value proposition and uncover sales opportunities.
• →Business Development: Drive repeat business through a deep understanding of client context, upselling, and cross-selling. Develop robust Business Cases and ROI analyses to support winning pitches.
• →Solution Delivery: Track and monitor the delivery of solutions, ensuring all milestones are met and internal resources are appropriately allocated to the account.
• →Internal Collaboration: Lead internal meetings to design recruitment and onboarding campaigns, report on sales activities, and implement new product features.

You will thrive at Indeed Flex if:

• →You’re Entrepreneurial: You see challenges as opportunities for growth and innovation.
• →You’re Data-Driven: You believe in the power of metrics to devise the best solutions for your clients.
• →You’re Accountable: You take ownership of results and invite new ideas for improvement.
• →You’re Collaborative: You enjoy working across departments to solve complex problems.
• →You’re Mission-Driven: You are committed to helping people get jobs instantly.