Product Sales Expert (Email)

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Quick Summary

Key Responsibilities

deliver ongoing product training, deal support, and expert guidance; join key sales cycles to accelerate closure Spend significant time with customers to build relationships, understand needs,

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Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

As a Product Sales Expert, you will own the regional go-to-market (GTM) for an assigned product (or portfolio), aligning strategy and execution to company goals. You’ll partner closely with Sales to drive adoption and revenue, spending significant time with customers to understand needs and close deals. You’ll be the regional “go-to” for product knowledge—feeding market insights back to headquarters (HQ) to shape roadmap, messaging, and commercial initiatives.

Responsibilities

~1 min read

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Build and execute regional business plans aligned to company objectives; own product targets and GTM tactics
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Partner with Sales: deliver ongoing product training, deal support, and expert guidance; join key sales cycles to accelerate closure
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Spend significant time with customers to build relationships, understand needs, and drive adoption and upsell
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Maintain deep product expertise and competitive intelligence; act as the regional “go-to” for teams and customers
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Capture and synthesize market feedback, customer insights, and competitive signals; channel outcomes to HQ to inform roadmap and marketing
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Collaborate closely with HQ teams and Marketing to align on strategy and ensure seamless execution of initiatives
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Track performance (pipeline velocity, win rates, adoption) and adjust plans to maximize impact

5+ years in B2B product sales, solutions consulting, or product GTM roles, ideally across regional markets
Strong grasp of the email ecosystem—deliverability, sender reputation, compliance, and performance metrics—with experience in competitive analysis and joint value propositions.
Proven record of meeting/exceeding product sales targets in enterprise and commercial segments
Strong customer engagement skills—comfortable leading discovery, demos, and value-based negotiations alongside Sales
Experience gathering market/customer insights and translating them into actionable plans; effective collaboration with HQ product/marketing stakeholders
Excellent communication and executive presence; strong cross-functional skills partnering with VPs/Sales Directors; fluent in English (additional regional languages a plus)
Data-driven mindset; familiarity with CRM/BI tools to analyze pipeline and adoption; willingness to travel within the region