CRL/ Principal Operation Consumer Products - Business Consulting

Principal – Consumer Products, Retail and Logistics, Infosys Consulting

Infosys Consulting is currently seeking a Principal with proven consulting experience in the Consumer Products, Retail and Logistics sectors.

Who we are:
Infosys Consulting’s Consumer Goods, Retail and Logistics vertical is a community of business strategists, innovators, process engineers and technology leaders who partner with our clients’ to deliver large scale business and IT/digital transformations.

Who you will collaborate with at Infosys:
Highly experienced, expert practitioners who have joined from big 4 consulting, IT services organizations, leading agencies, and technology platform companies. In addition, you will collaborate with several other business units within the larger Infosys organization.

CRL Focus Areas:
 

• Experience Transformation – Help clients think and act holistically about how experiences, digital products and services are designed, implemented, managed and optimized to meet consumer needs and drive growth.
• Digital Business Transformation – Help clients leverage the power of strategy, data, AI and technology to accelerate to their future, digitally enabled state, both in the way they work and the way they serve their customers.
• Intelligent Operations – Help clients enable the effective and efficient execution of business operations through data, technology, and workplace modernization.
• Digital Supply Chain Management (SCM) – Help clients leverage next generation technologies to improve end-to-end supply chain performance, agility and resilience.
• ERP Transformation – Help clients design and build an ERP system that supports the organization’s strategic goals and provides the flexibility and scalability to adapt to changing business needs 

Key Responsibilities

• Drive account growth through proactive pitches, business case development, and account mining within existing and target clients
• Sell and lead large-scale transformation programs, owning the end-to-end sales cycle from opportunity identification through contract close
• Partner with account teams and delivery leaders to build a robust pipeline, shaping deals early and positioning the firm as a strategic partner rather than a reactive vendor
• Develop and pitch points of view on emerging supply chain topics — AI-driven demand/supply planning, control tower and visibility solutions, resilience and risk management — to open new conversations with clients
• Serve as a trusted advisor to client executives, bringing deep expertise in AI & Data, Supply Chain Planning, Procure to Pay and/or Order-to-Cash
• Lead and oversee delivery of complex, large-scale transformation programs, ensuring quality, timeliness, and value realization
• Build and maintain strong client relationships that support long-term account expansion
• Shape point-of-view and thought leadership around AI Led Transformation, and Retail/CPG Operations
• Mentor and develop consulting talent, contributing to practice-building and capability development

Qualifications

• M.B.A or equivalent advanced degree
• 7+ years of management consulting experience within Consumer Products, Retail, and/or Logistics sectors, with a strong track record in sales, relationship management, and account growth
• Proven experience selling and leading large, complex transformation programs
• Deep expertise in one or more of: AI & Data, Supply Chain Planning, Order-to-Cash
• Working knowledge of platforms such as o9, SAP IBP, and SAP S/4HANA
• Demonstrated ability to build compelling business cases and lead proactive client pitches
• Strong executive presence with excellent written and verbal communication skills
• Ability to travel extensively
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time