Senior SAP Project Manager, Zoetis

The Infosys Life Sciences unit is dedicated to advancing the healthcare and pharmaceutical industries through innovative digital solutions. We focus on integrating advanced AI and automation to enhance operational efficiency and support long-term business objectives. Join us to be part of a team that is transforming the life sciences sector, driving innovation, and improving patient outcome. In the assigned Job Role of Package Project Lead 2, your Area Of Responsibility will be as below:

⦁ Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
⦁ Coordinate sprint planning and meetings with technical teams and stakeholders while building and maintaining relationships with mid-level and senior client representatives
⦁ Evaluate project deliverables and drive initiatives to adopt new methodologies and tools that enhance project execution and outcomes
⦁ Identify and mitigate risks proactively while working with quality assurance teams to embed quality planning into project workflows and deliverables
⦁ Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency
⦁ Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
⦁ Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective

Your contribution to the team:

⦁ Demonstration of strategic mindset for delivering impactful, client-aligned projects
⦁ Expertise in managing complex ERP projects, including scope definition, resource allocation, and progress monitoring
⦁ Problem-solving expertise and ability to steer project economics and delivery
⦁ Strong relationship with mid and senior level client stakeholders
⦁ Strong leadership abilities to foster team performance and growth
⦁ Commitment to cultivating a culture of learning and innovation

• SAP AMS delivery and support experience.
• ITIL Incident, Problem, Change, and Service Management knowledge.
• Strong stakeholder and client management.
• Governance and executive reporting.
• Risk and escalation management.
• Resource planning and team leadership.
• Experience managing global delivery teams.
• Strong communication and presentation skills.
• Hands on Ms office Excel and PowerPoint Resource & Team Management
• Manage onsite and offshore AMS teams.
• Ensure appropriate staffing, succession planning, and skill readiness.
• Coordinate SMEs, track leads, project teams, and external vendors.
• Mentor team members and support capability development
Transition & Hypercare Management
• Lead project-to-AMS transition activities.
• Ensure service acceptance criteria, KT completion, documentation readiness, and stabilization support.
• Coordinate hypercare and post go-live support activities.
Continuous Improvement
• Analyze service trends and recurring issues.
• Drive automation, process optimization, and problem management initiatives.
• Reduce incident volume and improve service quality and customer experience.
• Support AMS maturity and transformation programs. • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.