AR Clerk - Hybrid

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  Monitor customer accounts for overdue payments and initiate collection efforts through phone calls, emails, and statements.

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  Reconcile customer accounts and investigate discrepancies.

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  Communicate with customers regarding billing inquiries, payment status, and outstanding balances.

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  Respond to customer inquiries regarding invoices and payments.

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  Assist with month-end closing procedures related to accounts receivable.

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  Maintain accurate and up-to-date customer records.

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  Support the finance department with various administrative tasks as needed.

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  Collaborate with sales and customer success teams to resolve billing issues.

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  Generate accounts receivable reports for management review.

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  Contribute to process improvements within the accounts receivable department.

• Minimum of 1-2 years experience in an Accounts Receivable role required.

• Experience handling a collections portfolio for Enterprise customers based throughout the EMEA region is highly preferred.

• Solid understanding of basic accounting principles.

• Proficiency in Microsoft Office Suite, especially Excel.

• Experience with accounting software (e.g., NetSuite, SAP, Oracle) is a plus.

• Excellent attention to detail and accuracy.

• Strong organizational and time management skills.

• Effective communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Fluency in English, both written and verbal.

• Bachelor's degree in Finance, Accounting, or a related field is preferred.

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Learning and development resources, including professional development tools and tuition reimbursement, to support your growth

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.