Reimbursement Specialist, Bilingual (12-month Contract) - Canada (Remote)

Job Summary

Join Insulet on a 12-month temporary contract and play a vital role in helping people with diabetes gain access to life-changing technology. As a Reimbursement Specialist, you will serve as a trusted resource for patients, healthcare providers, insurance payers, and internal teams, guiding customers through the reimbursement and prior authorization process from start to finish. This highly collaborative role combines customer advocacy, problem-solving, and healthcare expertise, offering the opportunity to make a direct impact on the patient experience while working in a fast-paced, mission-driven environment. If you are passionate about helping others, thrive on building relationships, and enjoy navigating complex healthcare processes to deliver positive outcomes, this contract opportunity provides valuable experience with a growing leader in diabetes management while making a meaningful difference in patients' lives every day.

• →Bilingual skills, being proficient in both English and French is strongly preferred.
• →Bachelor’s Degree preferred.
• →2-4 years’ medical device, pharmaceutical, healthcare or consumer product related field preferred.
• →Knowledge and understanding of the managed care industry is preferred.
• →Knowledge of and experience supporting patients with diabetes is preferred.
• →Experience in reimbursement of working with private or public payers in Canada.
• →Experience with Salesforce or other CRM system is preferred.
• →The ability to work overtime to meet business objectives is required.

• Communication Skills: Delivers oral and written communications that make an impact and persuade their intended audiences. Effectively handles interactions at all levels and appropriately responds to sensitive situations. Expresses oneself clearly in conversations, interactions, and in writing. Oral Communication - The ability to express oneself clearly in conversations and interactions with others in both English and French. Written Communication - The ability to express oneself clearly in business writing, in both English and French.
• Results Orientation: Focuses on the solution and drives for positive resolution and results consistently. Demonstrates persistence and creative problem-solving skills to address obstacles and challenges to deliver successful outcomes.
• Collaboration and Teamwork: Collaborates and works effectively with other team members to produce optimal results.
• Accountability: Demonstrates ownership and resolve for producing high-quality work product and exceptional service. Ensure agreements and commitments throughout the process are fulfilled in a timely manner.
• Effective Self-Management and Action Orientation: Thrives in a fast-paced environment and operates with a sense of urgency and passion for achieving sales goals. Demonstrates the ability to work well under pressure and maintain composure in the face of difficult and/or challenging situations. Effectively handles multiple challenges or tasks through prioritization and multi-tasking. Appropriately escalates issues requiring additional support to manager.
• Computer Proficiency: Capable of efficiently managing daily activities and deliverables utilizing MS Office applications and CRM systems.

• Requires sitting and standing associated with a normal office environment.
• Manual dexterity needed for using a computer keyboard.
• Lightweight lifting may be required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you’re ready to be a part of a company that’s changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people’s lives. 

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-remote