Claim Assistant (Hybrid)

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. 

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

We currently have an opportunity for a Claim Assistant to join our Specialty Claims Operations team based in our Canton, MA office on a hybrid schedule. This position provides general administrative, and/or customer service and phone support to the Claims department. Some of the Claim Assistant responsibilities include but are not limited to:

• Completes data entry and initial file setup for new claims.
• Prepares and processes claim and expense payments.
• Handles various administrative tasks.
• Interacts with customers to obtain loss information as well as respond to customer inquiries.

• High school diploma with demonstrated experience.
• Proficiency in Microsoft Office and comfort in navigating multiple systems preferred.
• 0-3 Years of experience.
• Canton Hours of Operations: 8:30AM - 5PM ET
• Denver Hours of Operations 9:30AM - 6PM MT

The starting base salary for this position is $50,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

This position will remain posted until a final candidate is selected.  Once the role is filled, this job posting will be removed

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:

• →Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
• →Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• →Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

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