Claims Assistant I

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

We’re looking for a Claims Assistant I to join our Claims Support team!

You will support general business operations by providing various administrative support activities. You will be accountable for various tasks and may be required to collect and analyze information related to claims support.

• →Attribute and assign incoming documents to the appropriate claim for actioning
• →Open new claims and assign appropriate claims adjusters.
• →Prepare forms and correspondence to insurance clients, vendors and legal representatives.
• →Process payments on claim files.
• →Transcribe data from documents or databases using standardized practices.
• →Support projects or new initiatives as requested.
• →Assist in the execution of other various support tasks.
• →In office component required (minimum 2 days per week)

• College Diploma including business/administration training or any combination of equivalent education and experience.
• At least one year of office work experience.
• Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
• Effective communications skills with an emphasis on customer service.
• Strong computer skills or training with standard office applications including strong data entry skills.
• Highly organized and able to manage workflow efficiently
• Team player with a positive attitude
• Demonstrated ability and willingness to learn
• No Canadian work experience required however must be eligible to work in Canada.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.