Specialist - Agentic AI & Automation in Risk Management

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Help shape how Intact uses AI and automation across Risk Management, creating more capacity for the work that requires professional judgment, effective challenge and meaningful business partnership.

Reporting to the Director, Technology Risk Management, you will build and deploy AI assistants, agentic workflows and practical automation for enterprise, financial, operational and technology risk teams.

As an individual contributor, you will translate shared priorities into reliable, reusable solutions that strengthen Risk Management as a whole.

Build a Risk Management-wide portfolio

• →Partner across Risk Management to identify and prioritize high-value opportunities for AI and automation.
• →Develop a shared roadmap that balances enterprise priorities, team-specific needs, value, feasibility, control requirements and ongoing maintenance.
• →Simplify processes before automating them and focus investment on sustainable, reusable solutions.

Build, deploy and maintain solutions

• →Develop AI assistants and agentic workflows that retrieve information, support analysis and execute authorized tasks through approved enterprise tools.
• →Automate activities such as evidence collection, document comparison, assessment preparation, issue follow-up and management reporting.
• →Integrate solutions with approved data sources, knowledge repositories and risk management platforms.
• →Own the full solution lifecycle, from prototyping and testing to deployment, monitoring, support and continuous improvement.

Make AI reliable, responsible and useful in daily work

• →Implement access controls, source traceability, testing, human review and exception handling while preserving independent risk oversight and clear human accountability for judgments and decisions.
• →Collaborate with Technology, Cybersecurity, Privacy, Compliance, Data and AI Governance partners.
• →Document solutions and establish support practices that a lean team can sustain.
• →Train colleagues and help them adopt new tools with confidence.
• →Measure results through time saved, improved quality, faster turnaround and sustained adoption.

• Post secondary degree in data science, artificial intelligence, computer science, software engineering, analytics, or a related field - is required.
• Proven experience in the design, development, deployment, and maintenance of AI or automation solutions used in a business context - is required.
• Proficiency in Python or another relevant programming language; experience with structured and unstructured data, as well as with integrating data sources, knowledge repositories, and enterprise platforms - is required.
• Solid knowledge of large language models, AI assistants, agent-based workflows, search-based applications, APIs, and enterprise integrations - is required.
• Ability to deliver end-to-end solutions: requirements analysis, architecture, development, testing, deployment, monitoring, support, and continuous improvement.
• Experience in evaluating the reliability of AI results and in implementing controls related to security, data protection, traceability, human oversight, and exception handling.
• Ability to design reliable, reusable, scalable, and easy-to-maintain solutions.
• Strong communication skills and the ability to collaborate with technical teams, risk professionals, and high-level stakeholders.
• Independence, curiosity, sound judgment, and the ability to manage multiple priorities in a dynamic environment.
• Knowledge of cybersecurity, risk management, or a regulated industry is a plus.
• Bilingualism (English/French) – For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

In your first year, you will have established a Risk Management-wide roadmap and delivered reliable solutions embedded in daily work, with measurable gains in capacity, quality and turnaround time and clear ownership, documentation and support.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.