SMS Apprentice

We are looking for a SMS (Systems Management Specialist) Apprentice to work as part of our Global Architecture and Operation team based in our Paris office (La Défense). This is a great opportunity for a student looking for part-time experience in a dynamic company, with possible opportunity for permanent employment later on.

• →Installations, upgrades and resolution of the ongoing support incidents
• →Support for critical issues with his/her peers
• →Liaise with clients and/or internal departments regarding ongoing technical requests
• →Manage software installations and upgrades
• →Manage the resolution of any ongoing Support issue
• →Provide technical support for system issues, interfaces, data migration, upgrades and new installations
• →Provide technical support for troubleshooting and performance analysis

• Knowledge of LINUX and Windows
• Currently working towards a university degree in a relevant discipline
• Fluent in French and professional proficiency in English
• Motivated and determined
• Demonstrable problem-solving skills
• Intellectual curiosity

• Familiarity with generative AI tools and an interest in using them to support technical analysis, scripting, troubleshooting and documentation
• Ability to write clear prompts and provide relevant context to improve the quality of AI-generated results
• Basic understanding that AI-generated outputs must be reviewed, validated and tested before use

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments.

Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.