Technical Specialist

The Technical Specialist will be required to perform custom development tasks (including integration to systems and devices) and provide support for the technical implementation tools of InterSystems healthcare applications and related products in a successful, standard and timely manner.  The Technical Specialist will be responsible for site specific technical setup activities such as; integrations, data migration, reporting and data extraction, analytics cubes, database updates, environment configuration, management of upgrades and releases to ensure that the solution satisfies project specifications and is delivered and deployed in line with project requirements.  The Technical Specialist must be available to visit customer sites (e.g. hospitals/laboratories) and implementation partners for technical support and/or to provide technical training with the possibility of spending up to 5 days away from home each week.  

 

 

Skills and Experience

Essential

 •     Demonstrates facility with software development, programming, and/or applications; enjoys working with and analysing complex data and developing software solutions.

•     Ability to solve difficult problems; develops creative solutions; ability to identify key issues/problems through analysis and questions; attacks problems systematically; sees non-obvious relationships.

•     Excellent communication skills and experience of conducting customer training, workshops and/or presentations

•     Knowledge of web-oriented languages, including HTML, and JavaScript.

•     Experience with SQL, data analysis and database methodologies

•     Ability to design and write technical documents

•     Well versed in Internet / Intranet concepts

•     Experienced in customer-focused interaction

•     Proven ability to lead and deliver results as required within specific time frames.

•     Good presentation and communication skills

•     Ability to conduct training and develop training materials

Desirable

 •     Figures things out independently in ambiguous or unstructured situations; runs with ideas/initiatives without needing direction or supervision; is comfortable with taking risks going into a novel situation; directly addresses or raises issues of concern to him/her

•     HL7 programming experience.

•     Experience with InterSystems technology and healthcare systems.

•     Knowledge of Health Information Exchange (HIE) standards and best practices.

 

Education & Training

Desirable

•     University degree or equivalent work experience

•     Proficiency in English and one other language