13d ago
New

1159 | Solution Engineer

AzerbaijanAzerbaijanRemoteFull-timemid
OtherSolution Engineer
2 views0 saves0 applied

Quick Summary

Overview

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions,

Technical Tools
OtherSolution Engineer

Requirements

~1 min read
  • 3+ years of experience in a customer-facing technical role (Solutions Engineering, Technical Account Management, Implementation, or similar)
  • Strong technical aptitude with ability to quickly learn new technologies and systems
  • Excellent communication skills — able to explain complex technical concepts to both technical and non-technical audiences
  • Experience with data integration, APIs, and database concepts
  • Proven track record of managing multiple customer projects simultaneously
  • Strong problem-solving skills and attention to detail
  • Customer-first mindset with a passion for helping others succeed

Nice to Have

~1 min read
  • Experience with SQL and data analysis
  • Familiarity with cloud platforms (AWS, Azure, GCP)
  • Background in software development or engineering
  • Experience in a SaaS or B2B technology company
  • Understanding of enterprise software implementation methodologies

Responsibilities

~1 min read
  • Serve as a primary point of contact for customer questions — understanding what the customer actually needs and explaining the answer clearly
  • Know when and how to escalate an issue, and keep the customer informed
  • Translate customer-reported issues into clear, reproducible write-ups for software engineers to investigate and fix
  • Build strong relationships with technical and business stakeholders at customer organizations
  • Proactively identify opportunities to improve customer experience and product adoption
  • Help with new customer onboarding: Configure accounts, setup data, validate data connections, and confirm setup meets the customer's goals
  • Expand and reconfigure existing customer setups as their needs grow — new data, new use cases, additional users, or additional capabilities
  • Partner with Sales to translate customer requirements into technical configuration
  • Conduct technical discovery sessions to understand customer workflows and requirements
  • Create and maintain technical documentation for customer implementations
  • Troubleshoot technical issues and work with engineering teams to resolve complex problems
  • Stay current on product features, capabilities, and best practices
  • Develop deep understanding of customer use cases and industry-specific requirements
  • Contribute to internal knowledge base and customer-facing documentation

Location & Eligibility

Where is the job
Azerbaijan
Remote within one country

Listing Details

Posted
September 15, 2026
First seen
September 28, 2026
Last seen
September 28, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
31%
Scored at
September 28, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Newsletter

Stay ahead of the market

Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

A
B
C
D
Join 12,000+ marketers

No spam. Unsubscribe at any time.

1159 | Solution Engineer