Senior Administrative Business Partner

• Serve as a trusted administrative and operational partner to Clinical Program and Administrative leadership, anticipating needs, managing priorities, and proactively supporting organizational objectives.
• Provide high-level executive support, including complex calendar management, scheduling, meeting coordination, travel, correspondence, and management of confidential information.
• Coordinate leadership, physician, committee, governance, and cross-functional meetings, including agendas, presentations, briefing materials, minutes, and follow-up.
• Maintain visibility of leadership priorities, commitments, deadlines, decisions, and action items to ensure timely and effective follow-through.
• Support Clinical Program leaders, Medical Directors, and physician leadership with scheduling, administrative coordination, onboarding, organizational participation, and related operational needs.
• Develop and maintain physician leadership schedules, including on-call, holiday coverage, and other assignments, as applicable.
• Coordinate assigned strategic, operational, and specialized projects, maintaining project plans, timelines, milestones, deliverables, and accountability trackers.
• Monitor project and initiative progress, identify risks, barriers, and dependencies, and provide timely updates and recommendations to leadership.
• Coordinate cross-functional stakeholders and workgroups to facilitate execution of organizational priorities and completion of deliverables.
• Prepare executive-level presentations, reports, dashboards, briefing materials, project summaries, and other communications to support leadership decision-making.
• Support preparation for Board meetings, executive leadership meetings, audits, regulatory reviews, and other high-level organizational activities.
• Maintain departmental trackers, dashboards, scorecards, and performance tools used to monitor goals, priorities, milestones, and key performance indicators.
• Support process improvement and operational effectiveness initiatives through workflow analysis, process mapping, identification of operational gaps, and implementation of improved processes.
• Assist with the rollout and adoption of new workflows, procedures, tools, and operational enhancements, including communication, training, and implementation support.
• Support initiatives related to quality improvement, affordability, population health, utilization management, care management, risk adjustment, pharmacy, and value-based care, as applicable.
• Maintain and organize departmental documentation, including policies, SOPs, workflows, committee materials, project records, operational guides, and governance documents.
• Manage document repositories, SharePoint sites, version control, review cycles, and archival processes to ensure information remains accurate, current, accessible, and standardized.
• Facilitate communication and collaboration among clinical, physician, administrative, and operational stakeholders, including Utilization Management, Care Management, Quality, Risk Adjustment, Population Health, Pharmacy, Finance, Compliance, and Operations.
• Serve as a central point of coordination for assigned initiatives, helping remove administrative barriers and maintain alignment across stakeholders.
• Exercise independent judgment in prioritizing competing demands, resolving routine issues, escalating risks, and determining appropriate follow-up.
• Maintain a high level of professionalism, discretion, and confidentiality when handling sensitive executive, clinical, personnel, and organizational information.
• Participate in departmental initiatives, special projects, and organizational activities as assigned and perform other related duties consistent with the scope of the position.

• Strong executive administrative, organizational, and project coordination skills.
• Ability to manage multiple priorities, executives, projects, meetings, and deadlines simultaneously.
• Demonstrated ability to anticipate leadership needs and work proactively with minimal supervision.
• Strong calendar management, meeting coordination, governance, and follow-through skills.
• Excellent written and verbal communication skills.
• Ability to prepare polished executive-level presentations, reports, dashboards, and briefing materials.
• Strong analytical, problem-solving, critical-thinking, and research skills.
• Ability to work effectively with executives, physicians, clinical leaders, and cross-functional stakeholders.
• Demonstrated judgment, discretion, professionalism, and ability to maintain confidentiality.
• Experience supporting process improvement, workflow optimization, implementation, or organizational effectiveness initiatives preferred.
• Knowledge of healthcare operations, clinical administration, managed care, population health, utilization management, care management, quality, or value-based care preferred.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience with project management, reporting, collaboration, workflow, and document management tools preferred.

• Bachelor's degree in Business Administration, Healthcare Administration, Health Services Administration, Public Health, Nursing, or related field preferred/required based on organizational requirements.
• Equivalent combination of education and relevant experience may be considered.
• Master's degree preferred.

• 5+ years of progressive experience in executive administrative support, administrative business partnership, healthcare administration, clinical operations, project coordination, or related experience.
• Experience supporting senior executives, physician leaders, clinical leadership, or administrative leadership.
• Experience managing complex calendars, confidential information, executive meetings, and competing priorities.
• Experience coordinating projects, strategic initiatives, committees, governance activities, or cross-functional workgroups.
• Experience developing executive presentations, reports, dashboards, project plans, and meeting materials.
• Healthcare, managed care, health plan, IPA/MSO, medical group, population health, or clinical operations experience preferred.
• Experience supporting Clinical Programs, Medical Affairs, Medical Directors, or physician leadership preferred.
• Experience with utilization management, care management, quality, population health, risk adjustment, pharmacy, affordability, or value-based care initiatives preferred.

Department: Administration
This is a non-management position
This is a full time position