Technical Platform Expert, Support, EMEA

United Kingdom·Londonfull-timemid

OtherPlatform

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Quick Summary

Key Responsibilities

Provide post-hypercare support to customers following their initial implementation to help drive early adoption and value realisation.

Technical Tools

OtherPlatform

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

Responsibilities

~1 min read

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100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
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Market-leading leave policies, including gender-neutral parental leave and compassionate leave
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Family forming support through Maven for you and your partner
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Paid time off - take the time you need, when you need it
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Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
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Mental health support through Modern Health, including therapy, coaching, and digital tools
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Pre-tax commuter benefits (US Employees)
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401(k) plan with Fidelity with employer match (US Employees)
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Regular team events to connect, recharge, and have fun
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And most importantly: the opportunity to help build the company you want to work at